Busser

Marriott•Phoenix, AZ

10d

About The Position

The Busser provides professional, courteous, and efficient food and beverage service to guests. The role includes cleaning and setting tables, performing related food-service duties, serving water, bread, and coffee, and greeting guests by name when possible. The Busser stacks trays for efficient unloading, follows safety standards, sets up and maintains work areas, and inspects china, glassware, and silverware for cleanliness and presentation. The position also includes completing closing duties, such as storing reusable goods, breaking down and cleaning equipment and work areas, returning equipment, locking refrigerators and doors, restocking items, turning off lights, and completing daily cleaning checklists. The Busser maintains cleanliness throughout the day using clean-as-you-go practices and follows applicable health and safety standards. The employee follows company, safety, and security policies; reports accidents, injuries, and unsafe conditions; completes required training and certifications; maintains a clean and professional appearance; protects confidential information and company assets; and welcomes guests according to company standards. The role requires clear, professional communication, appropriate telephone etiquette, positive working relationships, teamwork, and adherence to quality expectations. Other reasonable duties may be assigned by supervisors. The job involves extended periods of standing, sitting, or walking; handling objects up to 50 pounds without assistance; manipulating objects requiring fine motor skills and hand-eye coordination; moving across uneven, sloping, or slippery surfaces and stairs or ramps; and reaching, bending, twisting, pulling, and stooping.

Requirements

High school diploma or G.E.D. equivalent is listed as a preferred qualification.
No related work experience is required.
No supervisory experience is required.
No license or certification is required.
Ability to stand, sit, or walk for an extended period or an entire work shift.
Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
Ability to grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination.
Ability to move over sloping, uneven, or slippery surfaces and up and down stairs or service ramps.
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Ability to read and visually verify information in a variety of formats, including small print.

Nice To Haves

High school diploma or G.E.D. equivalent.

Responsibilities

Provide professional, courteous, and efficient food and beverage service to guests.
Clean and set up tables and perform other food-service-related duties.
Serve water, bread, and coffee, and greet guests by name whenever possible.
Stack trays properly for efficient unloading and follow safety standards.
Complete closing duties, including storing reusable goods, breaking down and cleaning equipment and areas, returning equipment, locking refrigerators and doors, restocking items, turning off lights, and completing daily cleaning checklists.
Set up, stock, and maintain work areas.
Inspect china, glassware, and silverware for cleanliness and presentation before use.
Maintain clean work areas throughout the day using clean-as-you-go procedures and follow health and safety standards.
Follow company, safety, and security policies and procedures; report accidents, injuries, and unsafe work conditions; and complete safety training and certifications.
Maintain a clean and professional uniform and appearance, protect confidential information, and safeguard company assets.
Welcome and acknowledge guests according to company standards; communicate professionally and use appropriate telephone etiquette.
Develop positive working relationships, support team goals, and listen and respond appropriately to other employees’ concerns.
Ensure adherence to quality expectations and standards.
Perform other reasonable job duties as requested by supervisors.