Busser

The Cheesecake Factory • Natick, MA

5d • Onsite

About The Position

Bussers help create a memorable dining experience by keeping dining rooms clean, organized, and ready for guests. Working on a high-volume, full-service restaurant team, they clear and reset tables efficiently and support servers, bartenders, and hosts so guests feel welcomed and cared for. The role involves maintaining dining areas, stocking and preparing stations, completing closing tasks, and communicating with the front-of-house team in a fast-paced environment.

Requirements

• Must be at least 18 years old.
• Ability to lift up to 50 pounds, stand for extended periods, and continuously bend, reach, and twist.
• Demonstrated commitment to providing a friendly and positive guest experience.
• Dependability, reliability, punctuality, and dedication to guest satisfaction.
• Strong teamwork, communication, and guest service skills.
• Ability to stay organized, adapt, and multitask effectively.
• Ability to work under pressure with a positive, patient attitude.

Nice To Haves

• Previous restaurant, hospitality, or food service industry experience.
• Familiarity with bussing, bar backing, food running, hosting, or server assistant duties.

Responsibilities

• Clear tables quickly and carefully, removing dishes, glassware, and cutlery.
• Reset tables with clean silverware and plateware while maintaining consistent presentation.
• Provide friendly, attentive service that creates a welcoming experience for guests.
• Support servers and bartenders through pre-bussing, beverage refills, and responding to guest requests.
• Maintain dining areas, including cleaning floors and sweeping and mopping as needed.
• Complete station setup and breakdown, stocking duties, and closing tasks while maintaining cleanliness and sanitation.
• Sort and pre-sort dishware and utensils to support efficient operations.
• Follow instructions accurately and take ownership of tasks.
• Work efficiently with speed and consistency in a fast-paced environment.
• Communicate clearly and accurately with the front-of-house team.

Benefits

• Flexible scheduling with full-time or part-time opportunities.
• Access to up to 50% of earned wages the next day, subject to exclusions.
• 50% off shift meals and a 25% discount when dining with friends and family.
• Paid vacation and sick time.
• Medical, dental, vision, and prescription coverage options.
• Virtual care and no-cost online mental health services.
• World-class training and career advancement opportunities.
• No-cost GED or associate degree programs.
• Cell phone, gym, movie, and theme park discounts.
• Employee recognition and appreciation awards.
• Opportunities to participate in community and charity events.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed