Busser

The Cheesecake Factory • Fair Oaks, VA

6d • Onsite

About The Position

Bussers help create a memorable dining experience by keeping dining rooms clean, organized, and ready for guests. In a high-volume, full-service restaurant, they work quickly and efficiently to clear and reset tables and support servers, bartenders, and hosts throughout service. The role includes maintaining dining areas, completing setup and closing tasks, stocking, and supporting clean and sanitary operations. Bussers are expected to work well with the front-of-house team and provide friendly, attentive service.

Requirements

• Demonstrated commitment to providing a friendly and positive guest experience.
• Dependable, reliable, punctual, and dedicated, with a passion for guest satisfaction.
• Team player with strong communication and guest service skills.
• Organized, adaptable, and able to multitask effectively.
• Able to work under pressure with a positive, patient attitude.
• Able to lift up to 50 pounds, stand for extended periods, and continuously bend, reach, and twist.
• Must be at least 18 years old.

Nice To Haves

• Previous restaurant, hospitality, or food service industry experience.
• Familiarity with bussing, bar backing, food running, hosting, or server assistant duties.

Responsibilities

• Clear tables quickly and carefully, removing dishes, glassware, and cutlery.
• Reset tables with clean silverware and plateware while maintaining consistent presentation.
• Provide friendly, attentive service that helps create a welcoming guest experience.
• Support servers and bartenders with pre-bussing, beverage refills, and guest requests.
• Maintain dining areas by cleaning floors and sweeping and mopping as needed.
• Complete station setup and breakdown, stocking duties, and closing tasks while ensuring cleanliness and sanitation.
• Sort and pre-sort dishware and utensils to support efficient operations.
• Follow instructions accurately and take ownership of assigned work.
• Work efficiently and consistently in a fast-paced environment.
• Communicate clearly and accurately with the front-of-house team.

Benefits

• Flexible scheduling with full-time or part-time opportunities.
• Access to up to 50% of earned wages the next day, with exclusions applying.
• 50% off shift meals and a 25% discount when dining with friends and family.
• Paid vacation and sick time.
• Medical, dental, vision, and prescription coverage options.
• Virtual care and no-cost online mental health services.
• World-class training to support personal and professional growth.
• Career advancement opportunities.
• No-cost GED or Associate Degree programs.
• Perks and discounts, including cell phone, gym, movie, and theme park savings.
• Employee recognition and appreciation awards.
• HELP Fund (Hardship and Emergency Lifeline Program).
• Opportunities to participate in community and charity events.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed