Pauline Busser

Proper Hospitality Careers•Miami Beach, FL

54d•Onsite

About The Position

The Shelborne by Proper is an iconic Miami Beach landmark reimagined through the lens of Proper Hospitality. Set along the ocean in the heart of South Beach, our historic Art Deco property brings together thoughtful design, elevated hospitality, dynamic food and beverage, wellness, nightlife, and a distinctly Miami sense of energy. More than a hotel, The Shelborne is envisioned as a destination for both travelers and locals — honoring the character and history of the property while creating a modern luxury experience that feels deeply connected to the culture, rhythm, and spirit of Miami Beach.

Requirements

High school diploma or equivalent preferred.
Previous experience as a busser or in a similar support role within a restaurant or hospitality environment is a plus but not required.
Knowledge of sanitation and safety procedures in a restaurant setting.
Strong attention to detail, particularly when it comes to cleanliness and organization.
Excellent communication and interpersonal skills to work efficiently with team members and engage with guests as needed.
Ability to stay focused and work efficiently in a fast-paced environment.
Strong teamwork and willingness to assist others when necessary to ensure smooth operations.

Responsibilities

Clear tables promptly after guests finish their meals, removing all used dishes, glassware, and utensils.
Reset tables quickly and accurately with clean utensils, plates, glassware, napkins, and condiments, ensuring tables are prepared for the next guest.
Maintain cleanliness in the dining area, including wiping down tables, chairs, and booths as needed.
Assist in cleaning and sanitizing high-touch areas, such as menus, door handles, and the restrooms, in accordance with health and safety standards.
Ensure that dining stations are clean and well-stocked with necessary items, such as condiments, silverware, and napkins.
Assist servers in delivering food and beverages to guests when needed, ensuring the timely and accurate delivery of orders.
Help servers with refilling drinks, delivering bread or appetizers, and checking in with guests to ensure their satisfaction.
Respond to guest requests for additional items or services in a friendly and timely manner.
Ensure that guests feel comfortable and are provided with a clean, organized dining environment.
Work closely with servers, kitchen staff, and other team members to ensure the efficient flow of service and that all guest needs are met.
Communicate effectively with the rest of the restaurant team, providing assistance where necessary to support service during busy periods.
Assist in the opening and closing duties of the outlet, ensuring all tasks are completed properly before and after service.
Help maintain stock levels of items such as napkins, silverware, and glassware.
Ensure that the restaurant’s storage areas (e.g., linen closets, supply cabinets) are organized and well-maintained.
Assist with inventory control and notify management if supplies are running low.
Follow all safety and sanitation procedures, including proper lifting techniques and food safety guidelines.
Use appropriate cleaning supplies and ensure they are handled safely.
Adhere to all company policies regarding cleanliness and safety to ensure a safe environment for guests and staff.