Busser

The Cheesecake Factory•Reno, NV

About The Position

As a Busser, you help create a memorable dining experience by keeping the dining room clean, organized, and ready for guests. In a high-volume, full-service restaurant, you clear and reset tables efficiently and support servers, bartenders, and hosts so guests feel welcomed and cared for. The role involves table service and dining-area maintenance, station setup and breakdown, stocking, and closing tasks. You work with the front-of-house team to maintain cleanliness and sanitation and to provide attentive, welcoming service.

Requirements

  • Must be at least 18 years old.
  • Ability to lift up to 50 pounds, stand for extended periods, and continuously bend, reach, and twist.
  • Dependable, reliable, and punctual, with dedication to guest satisfaction.
  • Strong teamwork, communication, and guest-service skills.
  • Organized and adaptable, with the ability to multitask effectively.
  • Ability to work under pressure with a positive, patient attitude.
  • Commitment to providing a friendly and positive guest experience.

Nice To Haves

  • Previous restaurant, hospitality, or food-service industry experience.
  • Familiarity with bussing, bar backing, food running, hosting, or server-assistant duties.

Responsibilities

  • Clear tables quickly and carefully, removing dishes, glassware, and cutlery.
  • Reset tables with clean silverware and plateware, maintaining a consistent presentation.
  • Provide friendly, attentive service to create a welcoming guest experience.
  • Support servers and bartenders with pre-bussing, beverage refills, and guest requests.
  • Maintain dining areas, including sweeping and mopping floors as needed.
  • Complete station setup and breakdown, stocking duties, and closing tasks while maintaining cleanliness and sanitation.
  • Sort and pre-sort dishware and utensils to support efficient operations.
  • Follow instructions accurately and take ownership of tasks.
  • Work efficiently and consistently in a fast-paced environment.
  • Communicate clearly and accurately with the front-of-house team.

Benefits

  • Flexible scheduling with full-time or part-time opportunities.
  • 50% off shift meals and a 25% discount when dining with friends and family.
  • Paid vacation and sick time.
  • Medical, dental, vision, and prescription coverage options.
  • Medical coverage starting as low as $12 per pay period.
  • Virtual care and no-cost online mental health services.
  • World-class training for personal and professional growth.
  • Career advancement opportunities, with over half of managers promoted from within.
  • No-cost GED or Associate Degree programs.
  • Perks and discounts, including cell phone, gym, movie, and theme park savings.
  • Employee recognition and appreciation awards.
  • HELP Fund (Hardship and Emergency Lifeline Program).
  • Opportunities to give back through community and charity events.
  • Tips.
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