Busser - HRC Atlantic City
About The Position
Hard Rock International (HRI) is a globally recognized company with venues in over 70 countries and 265 locations. HRI also launched Hard Rock Digital in 2020, an online sportsbook, retail sportsbook, and internet gaming platform. Hard Rock owns the world's largest collection of authentic music memorabilia. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. Bussers may be used at Hard Rock Cafe due to business volume. They are directly responsible for the maintenance and upkeep of the restaurant, which allows other departments to focus on the guests. This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.
Requirements
- High School diploma or GED equivalent.
- Remaining calm in a hectic, fast-paced atmosphere.
- Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency.
- Displaying a positive and outwardly friendly attitude toward guests and co-workers.
- Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time.
- Ability to sit for extended periods of time.
- Ability to make repeating movements of the arms, hands, and wrists.
- Ability to express or exchange ideas verbally and perceive sound by ear.
- Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
- Occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.
- Ability to turn or twist body parts in a circular motion.
- Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
- Ability to travel via auto or airplane for long periods of time.
- Maintaining a well-groomed appearance (“having a plan”).
- Following all uniform guidelines.
- Practicing all general safety & sanitation standards.
- Recycling products, where possible.
- Maintaining HRC’s 5 core Values and Mission Statement.
Nice To Haves
- This Cafe may cross-train the Servers and the Bussers. This “Server Assistant” will become a rotated position for the Servers and only used during busy volume Please see the Server job description for details.
Responsibilities
- Clearing dirty tables.
- Resetting tables.
- Sweeping the floor.
- Emptying trash cans.
- Stocking ice/products.
- Maintaining a clean and organized back dock area.
- Pre-bussing tables.
- Having a sense of urgency.
- Assisting and communicating with hosts, servers and other bussers.
- In some Cafes: removing ketchups; refilling guests’ drinks and setting up bar pre- mixes.
Benefits
- Comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
