Busser - J1

Hard Rock Hotel & Casino Ottawa • Niagara Falls, NY

3d • Onsite

About The Position

Hard Rock International (HRI) is a globally recognized company with a significant presence in over 70 countries, operating Rock Shops®, Live Performance Venues, and Cafes. HRI also launched Hard Rock Digital in 2020, an online sportsbook, retail sportsbook, and internet gaming platform. The company boasts the world's largest collection of authentic music memorabilia. Hard Rock Hotels has received recognition for outstanding guest satisfaction and has been named a U.S. Best Managed Company by Deloitte Private and The Wall Street Journal. Hard Rock has also been honored by Forbes as one of the Best Employers for Women, Diversity, and New Grads, and as a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In the casino gaming sector, Hard Rock Hotels & Casinos has received top rankings in executive satisfaction surveys. Food Runners may be utilized at Hard Rock Cafe during high business volume to assist servers in responding to guest requests by delivering orders. The primary responsibility of this position is to deliver food to guests in a friendly, professional, and knowledgeable manner.

Requirements

• Remain calm in a hectic, fast-paced atmosphere.
• Demonstrate a high level of organization, attention-to-detail and a sense-of-urgency.
• Display a positive and outwardly friendly attitude toward guests and co-workers.
• Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time.
• Ability to sit for extended periods of time.
• Ability to make repeating movements of the arms, hands, and wrists.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
• Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.
• Ability to turn or twist body parts in a circular motion.
• Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
• Ability to travel via auto or airplane for long periods of time.
• Maintaining a well-groomed appearance (“having a plan”).
• Following all uniform guidelines.
• Practicing all general safety & sanitation standards.
• Recycling products, where possible.
• Maintaining HRC’s 5 core Values and Mission Statement.

Nice To Haves

• This Cafe may cross-train the Servers and the Bussers

Responsibilities

• Deliver food to guests quickly and efficiently.
• Deliver condiments and drinks as needed (to include alcoholic beverages).
• Refill beverages as needed.
• Respond to guest inquiries in a courteous and polite manner.
• Promptly and professionally, handle guest issues and communicates problems and concern to management.
• Maintain a clean and organized server alley and expo area.
• Stock ice and glassware on the server line.
• Pre-buss tables.
• Clean and reset dirty tables.
• Sweep the floor.
• Assist and communicate clearly with the kitchen staff and front of the house staff.

Benefits

• Comprehensive benefits package
• Health and well-being support for team members and their families
• Allows team members to stay healthy, plan for their future and maintain a healthy work-life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed