Busser

The Cheesecake Factory•Glen Burnie, MD

7d•Onsite

About The Position

Bussers help create a memorable dining experience by keeping dining rooms clean, organized, and ready for guests. Working on a high-volume, full-service restaurant team, they clear and reset tables efficiently and support servers, bartenders, and hosts so guests feel welcomed and cared for throughout their visit.

Requirements

Demonstrated commitment to providing a friendly and positive guest experience.
Dependable, reliable, punctual, and dedicated, with a passion for guest satisfaction.
Team player with strong communication and guest service skills.
Organized, adaptable, and able to multitask effectively.
Able to work well under pressure with a positive, patient attitude.
Able to lift up to 50 pounds, stand for extended periods, and continuously bend, reach, and twist.
Must be at least 18 years old.

Nice To Haves

Previous restaurant, hospitality, or food service industry experience.
Familiarity with bussing, bar backing, food running, hosting, or server assistant duties.

Responsibilities

Clear tables quickly and carefully, removing dishes, glassware, and cutlery.
Reset tables with clean silverware and plateware while maintaining consistent presentation.
Provide friendly, attentive service that creates a welcoming experience for guests.
Support servers and bartenders through pre-bussing, beverage refills, and responding to guest requests.
Maintain dining areas, including cleaning floors and sweeping and mopping as needed.
Set up and break down stations, stock supplies, and complete closing tasks while maintaining cleanliness and sanitation.
Sort and pre-sort dishware and utensils to support efficient operations.
Follow instructions accurately and take ownership of assigned tasks.
Work efficiently with speed and consistency in a fast-paced environment.
Communicate clearly and accurately with the front-of-house team to support a positive guest experience.

Benefits

Flexible scheduling with full-time or part-time opportunities.
Access to up to 50% of earned wages the next day; exclusions apply.
50% off shift meals and a 25% discount when dining with friends and family.
Paid vacation and sick time.
Medical, dental, vision, and prescription coverage options.
Virtual care and no-cost online mental health services.
World-class training designed to support personal and professional growth.
Career advancement opportunities, with over half of managers promoted from within.
No-cost GED or associate degree programs.
Perks and discounts, including cell phone, gym, movie, and theme park savings.
Employee recognition and appreciation awards.
HELP Fund (Hardship and Emergency Lifeline Program).
Opportunities to give back through community and charity events.