Busser

Omni Hotels & Resorts•Boston, MA

6d•$26 - $30•Onsite

About The Position

The Busser (Dining Room Attendant) maintains high standards of guest service by completing busser duties quickly, efficiently, and professionally. The role involves table and dining-area upkeep, stocking and transporting supplies and food, assisting servers, maintaining familiarity with menus and beverages, and following food-handling and cleanliness practices. Work takes place in the hotel interior, dining room, and restaurant kitchen, with occasional travel around the resort property as needed.

Requirements

Must have unexpired Food Handlers and TABC certifications, or obtain them upon hire.
Ability to communicate clearly and pleasantly with guests, members, management, and coworkers in person and by telephone.
Ability to work in a fast-paced environment and multitask.
Ability to work flexible shifts, including nights, weekends, and holidays.
Ability to stand and walk for an extended period or an entire shift.
Ability to move, lift, carry, push, pull, and place objects of moderate weight without assistance.

Responsibilities

Maintain regular attendance in accordance with Omni standards and scheduling needs.
Maintain professional personal appearance and grooming, including proper attire or uniform and name tag.
Provide friendly, professional service to guests and members while following proper steps of service.
Wipe down service trays daily with fresh sanitizer water.
Bus tables.
Stock supplies and maintain full ice supplies for side stations.
Put away product delivery items.
Transport prepared food from the kitchen to the floor in a timely manner.
Ensure expo food items are covered and dated, and discard expired items.
Set tables with clean, pressed linen, china, silverware, and glassware.
Ensure furniture and floors are clean and arranged according to specifications.
Assist servers during operating hours, including refilling guest drinks, to meet business demands.
Remove extra place settings.
Inspect and clean coffee makers or urns, cappuccino machines, beverage machines, trays, dishware, silverware, and glassware.
Maintain familiarity with menus and knowledge of beverage offerings.
Wear gloves when handling food.
Maintain knowledge of the resort property.
Attend department meetings and required training.
Perform other duties as assigned by management.