Busser

E11EVEN Club Hotel & Residences•Miami, FL
•Onsite

About The Position

The Busser cleans and sets up tables in the restaurant outlets and performs other food service-related duties, including general cleaning and setup, so empty tables are ready for new guests. The role provides friendly, courteous, and efficient food and beverage service to guests of E11EVEN Club Hotel & Residences.

Requirements

  • High school education or equivalent.
  • Ability to stand, walk, bend, and carry trays or bussing tubs weighing up to 35–50 pounds for extended periods; shifts typically range from 6 to 8 hours.
  • Strong interpersonal skills and the ability to communicate clearly and professionally with servers, hosts, culinary staff, and management under pressure.
  • High standard of personal hygiene, focus on cleanliness, and dedication to brand service guidelines.
  • Flexibility to work evening shifts, weekends, holidays, and high-volume brunch or dinner service periods.

Nice To Haves

  • Previous experience in a fast-paced restaurant, upscale dining, or hospitality environment; entry-level candidates with a strong work ethic will also be considered.

Responsibilities

  • Clear, sanitize, and reset vacated tables to restaurant service standards within the target time frame.
  • Discreetly remove finished plates, glassware, silverware, and debris during guests’ meals without interrupting their dining experience.
  • Keep table items—including salt and pepper shakers, sugar caddies, napkins, and clean silverware—stocked and properly positioned.
  • Assist front-of-house staff by greeting newly seated guests, pouring water, and providing bread service or initial menus when needed.
  • Keep service stations, side stands, and bus stations clean, organized, and stocked throughout the shift.
  • Sweep around tables, address spills and dropped items, and remove walkway debris to maintain safety and health-code compliance.
  • Safely transport soiled glassware, chinaware, and silverware to the dishwashing station, organizing items to prevent breakage.
  • Sort and return clean plates, bowls, and silverware to designated service stations promptly.
  • Regularly empty dining room trash receptacles and dirty linen hampers and keep station floors clean.
  • Perform other related duties as assigned by management.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term and long-term disability insurance
  • 401(k) retirement plan with employer matching contributions
  • Paid holidays
  • Paid vacation
  • Paid sick leave in accordance with applicable law
  • Employee assistance program (EAP)
  • Educational opportunities and tuition reimbursement
  • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
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