Busser/Runner - Sip Sip Wok (PT)

Virgin Hotels•Las Vegas, NV

10d•Onsite

About The Position

The Busser/Runner will support the food and beverage operation of the outlet through timely bussing and resetting of tables, running food and beverages, and engaging in polite, responsive, and timely interaction with guests and coworkers. They provide a high level of customer service to all guests and always perform customer service duties in a friendly and professional manner, ensuring that customers have an enjoyable dining experience.

Requirements

Strong knowledge and consistent use of SNHD regulations and standards
Must be able to work cooperatively and effectively in a team
Ability to communicate clearly in verbal and written English
Always keep your active SNHD Food Handler's card with you while on the property
Current, legal, and unrestricted ability to work in the United States
High school or equivalent education required
Communicate clearly in verbal and written English
Food Service Handler Card and TABC certification that is currently valid for a minimum of at least 6 months
Ability to work a flexible schedule

Nice To Haves

1-2 years' experience in a restaurant or food outlet

Responsibilities

Maintain a clean, hygienic, and organized work environment including stocking of supplies, washing and polishing glassware, folding napkins, cleaning menus, sanitizing tables, etc.
Participate in seamless operation between BOH + FOH staff members, ensuring proper service to our guests
Running food and drinks
Clear tables, carry plates to the dishwashing area
Assist guests with re-ordering at their table, including guiding them to use the online ordering system and assisting with menu questions or queries
Deliver/ distribute takeout orders to customers at the outlet
Prepare basic, non-alcoholic beverages such as coffee, water, iced tea, etc.
Explain basic details of food dishes and beverages at time of delivery to guests
Execute proper health and safety protocols while operating equipment, handling food, storing food, maintaining temperature & time control logs, and sanitizing as dictated by the SNHD
Report health and safety incidents and concerns directly to leadership in an accurate and timely manner
Contribute to successful SNHD health inspections
Monitor and ensure cleanliness of all place settings, tabletops, seats, and floor
Perform customer service duties as assigned
Communicate with cashier and supervisor for any guest service issues
Actively participate in all scheduled required training sessions
Must be physically present at work, in assigned workstation, in order to perform all functions required of the position
Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon customer volume
Always communicate effectively with customers and all levels of employees
Review and comprehend all necessary documentation
Use the equipment associated with the position, including but not limited to the POS system
Perform other duties as assigned