Food Runner - Harvest Hall

Coury Hospitality•Grapevine, TX

About The Position

The Harvest Hall Busser helps maintain cleanliness, organization, sanitation, and a positive guest experience throughout Harvest Hall. The position keeps common spaces, dining areas, restrooms, and service stations clean, stocked, and visually appealing while providing responsive guest service and supporting the team. The role requires flexibility to work scheduled shifts, including evenings, weekends, and holidays, and to perform additional tasks assigned by the Manager.

Requirements

Ability to think and communicate clearly in high-pressure situations.
Ability to move quickly and gracefully throughout the dining room.
Growing knowledge of the food hall’s kitchens and menus.
Ability to maintain regular attendance and punctuality and arrive in a complete uniform for scheduled shifts.
Knowledge of basic sanitation.
Knowledge of computer operations and ordering procedures.
Ability to communicate effectively with guests, co-workers, and supervisors.
Ability to quickly absorb information about service procedures, menus, the dining room floor plan, and register operation.
Ability to walk and stand throughout an eight-hour shift.
Ability to lift, balance, and carry large oval dining room service trays.
Ability to lift, push, pull, and move up to 40 pounds.
Must wear closed-toe, non-canvas, non-skid-soled shoes.

Responsibilities

Maintain cleanliness of Harvest Hall common spaces and spot-clean surfaces, drink stations, furniture, doors, walls, and other areas as needed.
Keep service stations stocked and clean during meal periods, including maintaining silverware, linens, and condiments.
Clean entrance door glass and tracks, elevator tracks, elevator doors, and call buttons; promptly clean spills and sweep or damp-mop floors.
Empty trash receptacles, replace liners, transport trash to the dumpster, and wipe down trash stations.
Clear, clean, and reset tables with appropriate service wares; transport and sort dirty tableware in the dish drop area.
Wipe down booths and chairs, move furniture, and clean floors as necessary.
Keep dining rooms, waiting areas, and service areas clean, organized, and visually appealing.
Clean and sanitize employee and public restrooms, including fixtures, mirrors, floors, dispensers, vents, doors, walls, and partitions; empty trash and replenish paper and soap supplies.
Perform special cleaning projects such as dusting, polishing, and scrubbing walls according to weekly needs.
Respond promptly and professionally to guest service issues and report them to the appropriate Supervisor or Manager on Duty.
Communicate effectively with team members and supervisors and maintain professional conduct in guest-facing areas.
Maintain an acceptable appearance for the assigned station and surrounding areas.
Complete additional tasks or responsibilities assigned by the Manager.