Business Travel Sales Manager

The Loren at Lady Bird Lake • Austin, TX

4d • Onsite

About The Position

At the cornerstone of Ladybird Lake and the Austin Skyline, the internationally recognized best in class Luxury Hotel Group, The Loren Hotel will bring a level of understated luxury and sophistication to Austin. With its unparalleled views of Lady Bird Lake and the Austin skyline, The Loren invites discerning residents and guests to experience the ultimate in understated luxury and curated Austin culture. Our modern hotel rooms, impeccable service, and exclusive amenities offer the perfect complement to our indoor-outdoor environment, uniquely set within Austin’s most beloved green space. We are Uncompromising by Nature We are here for those who question the ordinary. Who shun the mundane, the dull and the blunt. The risk-takers, the tree-shakers, the trail-makers. Those who believe in more, in further, and better. Who won’t settle for second, or for “good enough?” or “nearly there?” Who will get to their feet and not be shaken by doubters. Not afraid to be one of the curious minds. Who will talk of the world with elegance and charm. Knowing of its beauty, its delicate place. Yet embrace those things that bring us on. Art, food, wine, and song. Find us, united by a love for life. Its zest, its zing… its unpredictable turns. Join our commitment, our passion, and flair. Free spirits with soul.

Requirements

• Minimum 3 years of hotel sales experience.
• Requires knowledge of computer equipment.
• Requires knowledge of general sales techniques, yield management, and customer service skills.
• Requires 12th grade level mathematics, spelling and reading skills.
• Ability to take ownership of issues and work to ensure resolution.
• Ability to learn quickly and adapt to the Loren’s unique culture.
• Strong verbal and written communication skills in English.
• Ability to work independently and to partner with others to promote an environment of teamwork.

Nice To Haves

• Bachelor’s degree preferred.
• Previous luxury hotel experience, preferred.
• Corporate Business Travel (BT) sales role strongly preferred.

Responsibilities

• Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections, and written communication.
• Develop a complete knowledge of company sales policies and SOP’s, and ensure knowledge of and adherence to those policies by the sales team.
• Initiate and follow up on leads.
• Maintain and participate in any active sales solicitation program.
• Monitor production of all top accounts and evaluate trends within assigned market.
• Meet or exceed sales solicitation call goals as assigned by the Director of Sales and Marketing.
• Maintain positive and productive working relationships with other associates and departments.
• Invite clients to the hotel for entertainment, lunches, tours, and site inspections.
• Assist in implementing special promotions.
• All other duties as assigned, requested, or deemed necessary by leadership.

Benefits

• Participation in 401(k) with company match of up to 4%
• Medical with 0 deductible/0 co-pay options/Dental/Vision/FSA/STD/LTD/Life and AD&D/Hospital Indemnity
• Paid PTO
• Paid Holidays
• Paid Maternity/Paternity Leave
• Employee Assistance Program
• Complimentary Employee Meal
• Complimentary Bus Passes
• 50% off Dining in Nido
• Recognition Programs, Incentives and Celebrations

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED