Business Travel Sales Manager

Horseshoe Bay Resort•Redwood City, CA

3d•$105,000 - $109,000•Onsite

About The Position

The Grand Bay Hotel, located in Redwood Shores, is seeking an experienced and energetic Business Travel Sales Manager to join a high-performing team. Crescent Hotels and Resorts, a leader in hotel management, offers robust compensation and benefits, along with a career path for associates. Crescent Hotels believes in its people, encouraging them to use their energy, passion, and unique abilities to make hotels run remarkably. They manage properties of all sizes and major brands across North America, aiming to hire the best people and be the only place associates want to work.

Requirements

Ability to communicate in English.
Self-starting personality with an even disposition.
Maintain a professional appearance and manner at all times.
Ability to communicate well with guests.
Willingness to "pitch in" and help co-workers with their job duties and be a team player.
Knowledge of a hotel structure and how all departments interact.
Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs, and resolve complaints.
Ability to move throughout the hotel to conduct site inspections.

Nice To Haves

Experience in Business Travel Sales.
Experience in Local and National Account development.
Experience in Management of Consortia programs.
Experience in ongoing market analysis.
Experience in proactive sales efforts.

Responsibilities

Manage accounts to achieve guest satisfaction and solicit past and new business to ensure all revenue goals are achieved or exceeded.
Concentrate in Business Travel Sales, including local and national account development, management of consortia programs, ongoing market analysis, and proactive sales efforts.
Maximize revenue by selling all facets of the hotel, both orally and in writing, to previous, current, and potential clients.
Handle account details to ensure all pertinent aspects of solicitation and closing are complete and documented.
Coordinate various departments' participation in servicing accounts.
Provide daily, weekly, and monthly progress updates.
Develop and conduct persuasive verbal sales presentations to prospective clients.
Travel to conduct outside calls, promote the hotel, and review competition.
Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account.
Represent hotels at trade shows, setting up exhibits involving bending, stooping, lifting, and reaching overhead.
Communicate verbally and in writing to provide clear direction to staff regarding maintenance of accounts.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.