Business Travel Sales Manager

HEI Hotels & Resorts•San Diego, CA

6d•$75,000 - $80,000•Onsite

About The Position

Assist the Director of Sales by reaching the agreed upon business travel revenue goals, in particular by soliciting national accounts. This role involves soliciting new and existing accounts to meet/exceed business travel revenue goals through telephone prospecting, outside sales calls, site inspections, and written communication. The position requires an advanced level of producing business transient revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating, and closing sales. The Business Travel Sales Manager will maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current, and potential clients. They will handle account details so that all pertinent aspects of solicitation and closing are complete and documented, and coordinate various departments’ participation in servicing accounts. The role also involves preparing information for, meeting with, and entertaining clients as deemed appropriate by potential business from that account, and communicating both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers. Participation in daily business review meetings, pre-convention meetings, training, and other sales-related meetings is required, as is attending trade shows, community events, and industry meetings. The role also requires compliance with attendance rules and availability to work on a regular basis, and performing any other job-related duties as assigned.

Requirements

3+ years of past sales experience preferred.
Hotel experience preferred.
Advanced knowledge of market trends, competition and key customers of the hotel.
Must have experience in business travel at a similar size and quality hotel.
Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi.
Advanced knowledge of sales skills, revenue management, training, and motivation of peers.
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Responsibilities

Solicit new and existing accounts to meet/exceed business travel revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.
Advanced level of producing business transient revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating, and closing sales.
Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current, and potential clients.
Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments’ participation in servicing accounts.
Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account.
Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.
Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as required.
Attend trade shows, community events and industry meetings.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.