Business Transient Sales Manager

Pyramid Global Hospitality•Boston, MA

22h•Onsite

About The Position

In 2027, our property is undergoing a full-scale reinvention into a lifestyle brand, Tapestry by Hilton, a place where design, culture, community, and unforgettable experiences converge. We are seeking a sales leader to bring this message to the corporate market, owning the business transient portfolio and building partnerships. This role is for a hospitality sales professional who understands the evolving business transient market and wants to sell a property that offers more than a standard hotel experience, with the backing of Pyramid Global Hospitality’s 230+ property portfolio. The vision is to transform the property into the business traveler’s destination of choice, offering a design-conscious, experience-rich, locally rooted, and socially vibrant environment that goes beyond a loyalty program and desk lamp. The 304-room property will be repositioned as a modern luxury, boutique hotel, reimagining the business travel experience from check-in to checkout. The Business Transient Sales Manager will be the driving force behind corporate and negotiated rate business, prospecting, pitching, closing, and growing relationships with corporate accounts, travel management companies, government agencies, and local businesses.

Requirements

3 to 5 years of progressive hotel sales experience, with a proven track record in business transient, corporate, or negotiated rate sales in a full-service hotel environment.
Demonstrated success in meeting or exceeding transient revenue targets and growing a portfolio of corporate accounts.
Strong understanding of hotel revenue management principles, transient pricing strategies, RFP processes, and corporate rate negotiations.
Exceptional communication, presentation, and relationship-building skills.
Proficiency with hotel sales and revenue systems (Delphi/Salesforce, CI/TY, STR, or equivalent), CRM platforms, and property management systems.
Strong financial acumen with experience managing sales budgets, forecasting, and contribution to overall transient revenue goals.
Flexibility to work varied schedules, including occasional evenings and travel for client entertainment, industry events, and market blitzes as needed.

Nice To Haves

Experience in a lifestyle, boutique, or design-forward hotel environment.
A track record of selling during or leading up to a brand transformation, property repositioning, or lifestyle brand launch.
Bachelor’s degree in hospitality management, Business Administration, Marketing, or a related field (equivalent hands-on experience valued equally).
Established relationships with corporate travel managers, TMCs, and procurement teams in the Greater Boston market or nationally.
Experience with GDS optimization, consortia programs, and corporate booking platform strategies.
A genuine passion for design, culture, community, and the art of hospitality.
Bilingual or multilingual proficiency.

Responsibilities

Own and exceed business transient revenue targets by proactively prospecting new corporate accounts, negotiating rate agreements, and growing production from existing clients.
Develop and execute a strategic sales plan that positions the property as the preferred business travel destination in the Greater Boston market.
Build and manage a robust portfolio of corporate accounts, negotiated rate agreements, RFPs, and travel management company partnerships.
Negotiate corporate rate agreements, LNR contracts, and RFP submissions.
Collaborate with Revenue Management to optimize transient pricing, negotiate rate positioning, and develop yield strategies.
Identify and pursue emerging segments such as extended stay corporate relocations, project-based travel, bleisure travelers, and digital nomad programs.
Serve as the primary point of contact for corporate accounts from initial outreach through contract renewal, delivering a consultative, relationship-driven sales approach.
Conduct compelling property tours, client lunches, and in-market presentations.
Build long-term partnerships with corporate travel managers, TMCs, procurement teams, and local businesses.
Monitor account production, identify underperforming accounts, and develop action plans to grow share.
Collaborate closely with Guest Services, F&B, and Operations to ensure the on-property experience delivers on sales promises.
Champion the lifestyle brand narrative in every client interaction, RFP response, rate negotiation, and market presentation.
Partner with Marketing to develop corporate sales collateral, digital content, and targeted campaigns.
Stay current on competitive set activity, corporate travel trends, TMC dynamics, and market shifts.
Represent the property at industry events, GBTA functions, corporate networking events, and travel manager forums.
Collaborate cross-functionally with Conference Sales, Revenue Management, and Operations to deliver a cohesive commercial strategy.