Business Transformation Manager

Fifth Third Bank • Cincinnati, OH

1d • Onsite

About The Position

Partners with leaders across Operations, Information Technology, and lines of business to help identify, prioritize, track, and execute strategic initiatives that deliver desired business outcomes and value. This includes partnering with key stakeholders to devise and develop strategy, business objectives, program structure, reimagined future processes, and clear measurable business outcomes (aka value creation). In addition, the Transformation Manager is expected to help influence, reimagine, and redesign business processes for the future. This role will support the successful delivery of one or more simultaneous strategic initiatives that will keep the customer first, provide a connected experience, and contemporize our culture. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

Requirements

• Bachelor's degree in related field.
• Five+ years’ experience influencing teams cross functionally with experience transforming operations.
• Eight years’ related business experience.
• Demonstrated experience in initiating, managing, and implementing complex business transformation programs to influence and achieve desired outcomes.
• Able to lead and excel in an extremely fast-paced environment.
• Strong written and verbal communication skills.
• Comfortable and effective with presenting to and facilitating discussion with senior business leaders.
• Strong business acumen and the ability to build consensus and alignment with all business partners.
• Strong facilitation, conflict resolution, negotiation and influencing skills.
• Proven leadership skills and able to work within a matrixed organization.
• Proficiency with Microsoft Office software, including Word, Excel, PowerPoint, etc.

Nice To Haves

• Lean Six Sigma experience preferred.

Responsibilities

• Lead implementation of strategic initiatives to achieve corporate vision.
• Work with key stakeholders to define initiatives, including outcomes, objectives, epics, features, resource plan, budget, timing, and risks.
• Ensure initiatives deliver measurable business outcomes and value within budget and time parameters.
• Manage and support timely communication, issue management, and cross-work stream risk identification and resolution.
• Lead in a culture of teamwork and collaboration within and outside of the Transformation division, to ensure organizational alignment and integration.
• Effectively apply lean six sigma and product lifecycle management principles to deliver business outcomes.

Benefits

• Comprehensive benefits and differentiated compensation offerings
• Eligible to participate in an incentive compensation plan
• Extensive benefits programs designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level