Business Transformation Associate

PDQ • South Salt Lake, UT

2d • Onsite

About The Position

The Business Transformation Analyst is a high-impact individual contributor role sitting at the center of PDQ’s go-to-market evolution. Reporting to the Director of AI Transformation, this person will split their focus between two critical areas: driving AI-powered initiatives that expand revenue, reduce costs, and unlock capacity across the business, and leading selective GTM transformation bets spanning lead generation, pipeline efficiency, and sales productivity. This is a high-visibility role with direct exposure to senior leadership, including the COO, and requires someone who thrives doing real IC work on complex, cross-functional initiatives. You will own meaningful company-wide objectives and see them through from ambiguous starting points to clear outcomes.

Why this role matters:
PDQ is investing deliberately in AI and business transformation as a strategic lever for growth. This role sits at the intersection of both. The work you do here won’t sit in a deck. It will ship as tools, processes, and initiatives that change how PDQ operates and competes.
In this role, you’ll help PDQ move faster and smarter, directly influencing revenue growth, cost efficiency, and the maturity of our AI and GTM capabilities.

Requirements

• 2+ years of experience in a high-velocity learning environment such as management consulting, private equity, investment banking, or a fast-paced technology company
• Demonstrated ability to manage complex, cross-functional projects from inception through completion with minimal supervision
• Strong analytical and structured thinking skills, with the ability to turn ambiguous problems into clear insights and actionable recommendations
• Proficiency in Excel and PowerPoint for analysis, modeling, and executive-level communication
• High emotional and intellectual capability, comfortable operating with and for senior leadership in a fast-moving environment

Nice To Haves

• Experience with software development or scripting, particularly for building internal tools or automations
• Hands-on familiarity with AI tools, including Claude, Claude Code, or similar platforms for workflow automation and agent development
• SQL or data analysis experience for self-serve reporting and quantitative insight generation
• Exposure to B2B SaaS business models, GTM motions, or revenue operations

Responsibilities

• Work directly with the COO and GTM leadership to shape, scope, and advance priority business transformation initiatives
• Build and deploy AI tools and agents that solve real problems across GTM functions, from lead qualification to sales enablement
• Track and report on progress across the AI and transformation initiative portfolio, surfacing insights and flags to senior leadership
• Partner with GTM teams including Sales, Marketing, Customer Success, Revenue Operations, and Finance to design and execute transformation initiatives
• Distill business complexity and ambiguous requests into structured analyses, decision frameworks, and clear recommendations for executive stakeholders
• Continuously identify opportunities to improve how PDQ operates through AI, process redesign, and smarter use of data

Benefits

• 4-Day Work Week
• Equity Participation
• Managers who champion professional development
• 100% Premium Coverage for medical, dental and vision for you and your dependents
• 100% Premium Coverage for Short Term Disability, Long Term Disability, Life, and AD&D Insurance
• Company Match of the first 6% of your employee deferrals
• Flexible Paid Time Off Policy
• Health Savings Account (HSA) and wellness incentives
• Quarterly Company Values Award (team member nominated)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed