Business & Technology Innovation Manager

Accenture•Boston, MA

1d•Onsite

About The Position

Accenture LLP has multiple openings for the position of Business & Technology Innovation Manager in Boston, MA. This role involves analyzing existing client systems, workflows, and data flows to assess current operational capabilities and collaborating with stakeholders to design and document optimized future-state system enhancements. The manager will gather and document business and technical requirements, including data mapping and functional specifications, to support the development and implementation of technology solutions. They will evaluate and improve system performance and business processes using structured analysis techniques such as SIPOC diagrams, root cause analysis, time-motion studies, and RACI matrices. The role also includes assessing and recommending technology solutions that align with business needs, ensuring compatibility with existing systems and maximizing operational efficiency. Additionally, the manager will support project execution by managing tasks such as status tracking, issue resolution, and budget monitoring to ensure timely and cost-effective delivery, and ensure alignment with organizational strategy by adhering to guidance from senior leadership and integrating strategic objectives into systems planning and solution design.

Requirements

Bachelor’s degree in Computer Science, Technology, Computer Information Systems, Computer Applications, Engineering, or related field, plus 5 years of progressive post-baccalaureate experience in the IT consulting industry.
5 years of experience in streamlining service supply chain operations using Lean Six Sigma methodology.
5 years of experience in designing and documenting current and future-state process flows using Business Process Management (BPM) tools, including Microsoft Visio and Lucidchart.
5 years of experience in implementing and managing supply chain solutions across the technology, healthcare, communications, and media sectors.
5 years of experience in conducting data-driven analysis of internal and client-side operations to identify performance gaps.
5 years of experience in leading process improvement initiatives including automation, workflow optimization, and cost reduction strategies.
5 years of experience in tracking and reporting business impact by mapping solution components to KPIs, including ROI.
Willingness and ability to travel domestically approximately 80% of the time to meet client needs.

Responsibilities

Analyze existing client systems, workflows, and data flows to assess current operational capabilities and collaborate with stakeholders to design and document optimized future-state system enhancements.
Gather and document business and technical requirements, including data mapping and functional specifications, to support the development and implementation of technology solutions.
Evaluate and improve system performance and business processes by applying structured analysis techniques such as SIPOC diagrams, root cause analysis, time-motion studies, and RACI matrices.
Assess and recommend technology solutions that align with business needs, ensuring compatibility with existing systems and maximizing operational efficiency.
Support project execution by managing tasks such as status tracking, issue resolution, and budget monitoring to ensure timely and cost-effective delivery.
Ensure alignment with organizational strategy by adhering to guidance from senior leadership and integrating strategic objectives into systems planning and solution design.