Business Technology Manager

KeyBank • Brooklyn, OH

2d • $96,000 - $181,000 • Hybrid

About The Position

Utilizes technical expertise, business acumen, delivery leadership, and strategic thinking to lead the development, support, modernization, and governance of the LoanIQ application ecosystem. Responsible for managing a portfolio of commercial lending technology solutions, ensuring alignment with business objectives, regulatory requirements, operational excellence, and enterprise technology standards. Leads cross-functional teams in delivering scalable solutions that support loan origination, servicing, collateral management, payments, participation, syndications, and commercial lending operations.

Requirements

• Bachelor's degree in computer science, Information Systems, Engineering, or a related field OR equivalent experience (required)
• 5+ years of experience leading technical teams and managing technology initiatives.
• Experience with LoanIQ or commercial lending platforms, or related technologies is highly desirable.
• Hands-on experience with Microsoft .NET technologies, C#, ASP.NET, Web Services, REST APIs, and SQL Server.
• Strong understanding of commercial lending processes, loan servicing, payments, collateral management, or syndicated lending is preferred.
• Comfortable with agile software development methodologies and tools.
• Proven ability to interact effectively with business executives and technology leadership teams

Nice To Haves

• Google Cloud Certification plus
• 7+ years of experience in enterprise application development, support, or technology delivery.
• Use Generative AI and AI-assisted tools to improve daily technology and business processes.
• Familiarity with AI-assisted software development

Responsibilities

• Own, oversee, and drive delivery, support, and continuous improvement of the LoanIQ application portfolio, associated integrations, databases, and supporting platforms.
• Partner with Commercial Lending business stakeholders to understand strategic priorities and translate business requirements into technology solutions that improve operational efficiency and client experience.
• Lead development and modernization initiatives leveraging .NET technologies, SQL Server, APIs, cloud services, and enterprise integration platforms.
• Collaborate with Enterprise Architects, Product Owners, Business Analysts, Project Managers, QA teams, Infrastructure teams, and Operations partners to successfully deliver projects while meeting risk, security, audit, and compliance standards.
• Manage application roadmaps, technical debt, platform upgrades, infrastructure changes, and regulatory initiatives impacting LoanIQ.
• Provide leadership during production incidents, perform root cause analysis, and drive permanent resolution of critical issues.
• Lead implementation of multi-year strategic programs involving LoanIQ modernization, system integrations, automation initiatives, and cloud transformation efforts.
• Manage relationships with third-party vendors and technology partners to ensure successful delivery of contracted products and services.
• Ensure successful deployment of application releases and seamless transition of enhancements into production support processes.
• Build and mentor high-performing technology teams while fostering a culture of accountability, innovation, and continuous improvement.
• Communicate project status, risks, milestones, and strategic recommendations to senior leadership and executive stakeholders.
• Drive Agile delivery practices, release governance, SDLC compliance, and continuous improvement initiatives.

Benefits

• Eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
• Access to a list of benefits for which this position is eligible.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager