Project Manager-Technology, Product & Innovation

Accel Entertainment•Burr Ridge, IL

About The Position

Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 29,000 electronic gaming terminals in nearly 4,700 third-party local and regional establishments and 20 self-operated gaming locations across ten states. Through exclusive long-term contracts, Accel serves licensed non-casino locations including bars, restaurants, convenience stores, truck stops, gaming cafes, and fraternal and veteran establishments. Accel provides its local partners with a turnkey, full-service, capital-efficient gaming solution that encompasses manufacturing, content, payments, loyalty, 24/7 customer service, data analysis and reporting, and cash logistics. The Company’s racino, Fairmount Park - Casino & Racing, features live racing, electronic gaming machines, live table games, food and beverage amenities, and pari-mutuel betting.

Requirements

Bachelor’s degree in business, Information Technology, Computer Science, or related field; equivalent experience considered
4+ years in project management, business analysis, or technology implementation
Background supporting business applications, system implementations, or process improvements
Experience with large-scale implementations (150+ users) preferred
Strong track record partnering with business users, technical teams, and leadership
Excellent organizational, analytical, and problem-solving skills
Skilled at managing multiple priorities and resolving project risks
Proficiency with Jira, Microsoft Office, and Microsoft Teams
Familiar with Agile, waterfall, or hybrid delivery methodologies

Nice To Haves

PMP, CAPM, ScrumMaster, or Agile/Scrum certification preferred
Experience with Salesforce, NetSuite, Workday, Jira, data platforms, AI, or custom applications preferred
Background as a Project Manager, Business Analyst, Systems Analyst, or Salesforce Administrator preferred
Experience with change management, UAT, training coordination, or post-implementation support preferred

Responsibilities

Lead the planning, coordination, and delivery of technology projects across business systems, data, AI, and custom applications.
Create and maintain project plans, timelines, milestones, budgets, risks, issues, and dependencies.
Monitor project progress and address risks, issues, resource constraints, and timeline changes as they arise.
Schedule and lead meetings with business stakeholders, Technology Solutions team members, vendors, and other project participants.
Partner with stakeholders to define project goals, scope, priorities, and implementation needs.
Provide consistent project updates to stakeholders and leadership, including progress, key decisions, risks, and next steps.
Align activities across Business Analysts, Quality Assurance, developers, system administrators, vendors, and business teams.
Serve as the primary point of contact for vendors, ensuring deliverables, timelines, and contract terms are met.
Lead change management activities, including stakeholder communications, training coordination, deployment readiness, and post-launch follow-up.
Oversee testing, user acceptance testing, go-live activities, and post-implementation support.
Confirm systems, data, and processes are functioning as expected post-launch, and coordinate fixes for any issues identified.
Keep accurate project information, documentation, and updates in Jira and other project management tools.
Adhere to established project management, delivery, governance, and release-management processes.
Perform other duties as assigned by direct management.