Business Technology Administrator - NC

Nexiva • Raleigh, NC

18d • Onsite

About The Position

This role will focus on the administration, configuration, optimization, documentation, training, and ongoing support of enterprise business technology platforms.

Requirements

• 5+ years administering enterprise SaaS/business applications such as Salesforce, Smartsheet, Asana, Jira, Microsoft 365, and/or SAS Viya
• 5+ years configuring: Workflows, Forms, Dashboards, Reports, Automations, Permissions, Templates and other system components
• 3+ years of experience with: Software licensing & subscription management
• 3+ years of experience with: Technical/operational documentation
• 3+ years of experience with: User guides, training materials & instructional resources
• 3+ years of experience with: Business process analysis and technology improvement
• Strong communication, presentation, training, organizational, analytical, and problem-solving skills

Responsibilities

• Administer and optimize business technology platforms
• Manage users, roles, permissions, licenses, and subscriptions
• Configure workflows, dashboards, automations, and reports
• Partner with business and technical stakeholders
• Develop SOPs, process maps, user guides, and knowledge-base materials
• Deliver user training and ongoing technology support
• Identify opportunities for process improvement and technology adoption
• Coordinate with vendors, technical teams, and project stakeholders

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed