Business Technology Administrator

Vanguard • Malvern, PA

1d • Hybrid

About The Position

The Business Technology Administrator supports production applications and users, including resolving support issues and helping implement new or existing applications. The role contributes to functional requirements documentation, application design and development activities, systems implementation, operational monitoring, troubleshooting, and end-user training. It also participates in special projects and performs other duties as assigned.

Vanguard describes its mission as working for the long-term financial wellbeing of clients and leading through products and services that transform clients’ lives. The company uses a hybrid working model for the majority of crew members, intended to combine flexibility with in-person learning, collaboration, and connection.

Vanguard is not offering visa sponsorship for this position.

Requirements

• A minimum of two years of related work experience.
• An undergraduate degree or an equivalent combination of training and experience.

Responsibilities

• Recommend resolutions to production support issues and ensure appropriate problem-resolution methods are used.
• Perform user-support activities for implementing new or existing applications.
• Support the collection, documentation, and maintenance of functional requirements and modeling.
• Participate in designing, prototyping, coding, and testing new or enhanced applications.
• Analyze current procedures and workflows and develop recommendations for improvement.
• Assist with implementing systems and software.
• Monitor the efficiency and effectiveness of application operations and troubleshoot issues as necessary.
• Assist in developing and delivering training sessions and demonstrations for end users.
• Participate in special projects and perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level