Business Systems Supervisor

Lithia & Driveway
•$73,000 - $95,000

About The Position

The Business Systems Supervisor leads and supervises the day-to-day operations of Driveway Finance Corporation’s Business Analyst team. The team supports reporting and analytics platforms and implements next-generation business software solutions. Working as part of a cross-functional development team, the supervisor contributes to the development of systems and business processes that support customers. The role reports to the Director, Business Office. The schedule is Monday through Friday, working on Pacific time. The position’s stated pay range is $73,000–$95,000, with compensation determined by factors including experience, skills, job-related knowledge, and geographic location.

Requirements

  • At least 5 years of professional experience as a Business Analyst.
  • Experience managing a team of 5 or more.
  • Expertise in relevant technologies, reporting systems, and data analytics.
  • Experience leading performance teams.
  • Strong attention to detail.
  • Sense of urgency.
  • Excellent communication skills.
  • High school graduate or equivalent.
  • Must be at least 18 years old.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Provide and coordinate training as needed and ensure staff are trained to perform their job responsibilities.
  • Coach employees, provide feedback, address areas for improvement, and prepare for disciplinary action when appropriate.
  • Use data analysis and research to identify key indicators, test hypotheses, and guide actions related to the loan transaction life cycle.
  • Engage with business leaders to understand objectives and align work with business needs.
  • Analyze and extract relevant information from structured and unstructured data to automate and optimize processes and identify root causes of problems.
  • Develop metrics, dashboards, and deep-dive analyses to generate actionable insights.
  • Analyze and validate data to ensure data quality and reliable insights.
  • Partner with data development teams to improve data assets, quality, metrics, and insights.
  • Allocate resources and maintain cost efficiencies.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision plans
  • Paid holidays
  • PTO: 80 hours front-loaded on day 1
  • Short- and long-term disability
  • Paid life insurance
  • 401(k) retirement plan
  • Employee stock purchase plan
  • Lithia Learning Center
  • Vehicle purchase discounts
  • Wellness programs
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