Business Systems - Product Manager

Verkada•San Mateo, CA

6h•$160,000 - $180,000•Onsite

About The Position

This position is part of the Business Systems Product team supporting the CIO organization. The goal of the Business Systems team is to create and deliver meaningful, large-scale technology programs that increase the ROI of Verkada’s business systems and technology and improve the overall value and performance of the organization. We make systems/processes more efficient, reduce manual, low-value work, and enable the company to run better, make better decisions, and ultimately be more profitable.

Requirements

Bachelor's degree in MIS, CS, Finance or other technical/ analytical fields.
Minimum 4+ years of relevant business experience
Basic SQL, Python, JavaScript and HTML required
Basic understanding of UI/UX tools and Flowchart tools (ie. Figma/Lucidchart)
Experience with designing and supporting integrations between business systems like Netsuite, Salesforce, 3PL’s, expense systems, etc
Understand key processes across the entire employee lifecycle
Work ethic: You do what it takes to make a project go well. You are equally comfortable taking personal ownership for a task as delegating it.
Ideal candidate is able to handle ambiguity and work effectively in a fast paced and fluid environment.
Must be willing and able to commute 5 days in office (San Mateo, CA)

Responsibilities

Partner with leaders across: FLOPS (Finance, Legal, Operations, People and Supply Chain) and other key functions to address key business challenges – with a primary focus on systems, data pipelines and infrastructure, and large-scale Security and IT initiatives
Implement best-practice solutions, including process changes, configurations, and/or custom enhancements, to drive scalability and operational efficiency .
Work with FLOPS engineers and stakeholders to design, build and implement engineering solutions as it pertains to FLOPS deliverables
Facilitate and lead cross-functional requirement sessions to elicit, document, and analyze business requirements to identify functional scope. Able to identify unspoken/ conflicting requirements and drive meaningful change even going against the grain (as needed).
Prepare and review documentation for current processes, pain points, and assumptions for business systems and continuously identify opportunities that will streamline workflows and processes across all of our business systems and tools.
Draw from your experience to recommend changes in development, maintenance, and system standards that improves the team and our users’ experience while delivering long term scalability.
Build lightweight technical solutions leveraging your skills with Python/JavaScript
Familiarity with the end to end Q2C processes including quoting, transacting and billing

Benefits

Comprehensive wellness perks, benefits, and resources
Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
Nationwide medical, vision and dental coverage
Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
Expanded mental health support
Paid parental leave policy & fertility benefits
Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
Professional development stipend
Wellness/fitness benefits
Healthy lunches provided daily
Commuter benefits