Business Systems Engineer

University Co-op • Austin, TX

23d • Onsite

About The Position

The Business Systems Engineer is an exempt individual contributor who owns the architecture, integration, and automation of the Co-op’s core business systems: NetSuite, Shopify, Celigo, and WMS. The role translates business needs into reliable technical solutions, leads major platform initiatives, directs technical work by implementation partners, and documents systems while enabling IT support staff. The role partners across the organization and fosters the Co-op’s core values of Authentic, Welcoming, Supportive, and Achievers. It reports to the VP of Finance.

The role owns business-systems architecture and integration, builds and maintains automations and integrations, and leads technical work on major platform initiatives. It applies project-management practices across initiatives, directs third-party vendors and implementation partners as needed, documents architecture and technical decisions, and enables IT Ops and support staff to resolve Tier 1/2 issues. It serves as the escalation point for issues beyond their scope.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or a related field; equivalent experience is considered.
• 7+ years of progressive experience in systems engineering, business systems administration, or solutions architecture.
• Demonstrated experience owning architecture decisions and performing hands-on implementation.
• Demonstrated track record leading complex, multi-stakeholder technical projects from scope through delivery.
• NetSuite or comparable ERP administration and configuration experience.
• Experience with an iPaaS/integration platform such as Celigo, MuleSoft, Workato, Dell Boomi, or similar.
• Shopify or comparable e-commerce platform administration and API experience.
• Scripting or automation ability using SQL, Python, Power Automate, RPA tooling, or similar.
• Experience managing or directing third-party technical vendors and implementation partners.
• Advanced Excel and Microsoft Suite skills.

Nice To Haves

• Direct experience with at least one full-cycle ERP implementation or migration.
• Experience with project/task management tools such as Asana or similar.
• Exposure to applying AI or automation tooling to business process improvement.
• Experience with educational content or learning management platforms such as VitalSource.

Responsibilities

• Own the architecture and design of business systems across NetSuite, Shopify, Celigo, and WMS, defining business logic and data ownership and ensuring a reliable single source of truth.
• Build, implement, and maintain automations and integrations that reduce manual work and improve efficiency.
• Lead the technical work for major platform initiatives and translate technical tradeoffs, costs, and risks for executive leadership.
• Manage project scope, timelines, resources, and risks across initiatives of varying complexity.
• Direct third-party vendors and implementation partners to meet business requirements and architectural standards.
• Document system architecture, integration logic, and key technical decisions.
• Enable IT Ops and support staff to independently resolve Tier 1/2 issues and serve as the escalation point for issues beyond their scope.
• Partner across the organization and foster the Co-op’s core values.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior