Business Systems & Data Manager
About The Position
The Business Systems & Data Manager leads the Maine Municipal Association’s Business Systems & Data function and supervises Business Systems & Data Analysts. The position is a key connection between internal business units and IT, translating business needs into practical, reliable, and sustainable technology and data solutions. It provides leadership, direction, and technical guidance to staff; establishes priorities and standards; coordinates assignments and projects; reviews work; and develops staff capabilities. The Manager works with departments across the organization to identify needs, evaluate processes, define requirements, and develop solutions that support operational effectiveness and organizational objectives. The role oversees business systems, databases, integrations, and related data environments, including SQL Server administration and maintenance, database configuration and performance, maintenance plans, data integrity, availability, security, and system reliability. The Manager may also perform advanced database, systems, integration, and troubleshooting work. The position leads selection, implementation, enhancement, and ongoing support of enterprise software and applications. It coordinates projects with business stakeholders, IT staff, vendors, and departments from needs assessment and requirements gathering through solution design, configuration, testing, data conversion and integration, deployment, documentation, training, and post-implementation support. The Manager also leads reporting, data management, and business intelligence initiatives, overseeing dashboards, reports, queries, data models, and related tools. The role establishes consistent approaches to data access, reporting, quality, and governance in line with operational requirements and organizational standards. The ideal candidate is a collaborative leader and problem-solver able to understand complex processes, communicate with technical and non-technical stakeholders, manage competing priorities, and guide a technical team in delivering improvements to efficiency, reliability, and access to information.
Requirements
- Ability to understand complex business processes.
- Ability to communicate effectively with technical and non-technical stakeholders.
- Ability to manage competing priorities.
- Ability to guide a technical team in delivering solutions that improve efficiency, reliability, and access to information.
- Collaborative leadership, problem-solving, business analysis, project coordination, technical expertise, data management, and staff leadership capabilities.
Responsibilities
- Lead the Business Systems & Data function and supervise Business Systems & Data Analysts.
- Provide staff leadership, direction, and technical guidance; establish work priorities, coordinate assignments and projects, review work, develop staff capabilities, and ensure consistent standards and practices.
- Work with departments to identify business needs, evaluate processes, define requirements, and develop solutions.
- Oversee business systems, databases, integrations, and related data environments.
- Oversee SQL Server administration and maintenance, including database configuration and performance, maintenance plans, data integrity, availability, security, and system reliability.
- Serve as a technical resource and perform higher-level database, systems, integration, and troubleshooting work as needed.
- Lead the selection, implementation, enhancement, and ongoing support of enterprise software systems and applications.
- Coordinate projects across business stakeholders, IT staff, vendors, and departments throughout the project lifecycle, including requirements, design, configuration, testing, data conversion and integration, deployment, documentation, training, and post-implementation support.
- Lead organizational reporting, data management, and business intelligence initiatives.
- Oversee development of dashboards, reports, queries, data models, and other tools for organizational data use.
- Establish consistent approaches to data access, reporting, quality, and governance while ensuring solutions meet operational requirements and organizational standards.
Benefits
- 100% employer-paid health and dental insurance for full-time employees.
- Employer retirement contributions up to 10%.
- Generous paid vacation, sick leave, and holidays.
- Collaborative, mission-driven organization.
- Opportunity to make a meaningful statewide impact in municipal governance.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
