Business Systems Analyst

Savage • Midvale, UT

4d • Onsite

About The Position

The Business Systems Analyst connects Savage’s business teams with the technology that supports them. The role owns a portfolio of enterprise and business-dedicated applications, partners with assigned business functions, and coordinates projects that help teams get more from their systems. It is business-first rather than purely focused on system administration, emphasizing understanding the processes behind systems, shaping practical solutions, and following through. Business-grade AI tooling is a standard part of the work.

The position is based in Midvale, Utah, and works Monday through Friday in the office. The technical environment includes Jira, SaaS and in-house-developed applications, SharePoint, Microsoft 365, Microsoft Power Platform, and business-grade AI tools such as Claude, Copilot, and Grok Bot or equivalents. The role offers a direct path to Senior and Lead Business Systems Analyst positions, as well as project management or functional roles.

The analyst administers some assigned systems and supports subject matter experts and power users who administer others. The role manages configurations, access, roles, workflows, documentation, and vendor relationships; learns the processes, users, and data behind each system; and identifies ways to improve processes, data quality, adoption, and system effectiveness. It translates business needs into requirements and recommendations, coordinates system and process projects from planning through post-launch support, and handles requests, incidents, and enhancement ideas. Cross-training supports backup coverage and team continuity.

The work is primarily performed in a climate-controlled office and involves extended periods at a computer or desk, frequent communication, and occasional movement around the office. Travel to Savage field locations may be needed for implementations, training, and acquisitions.

Requirements

• At least 2 years in a business, operations, or technology role working across people, processes, and systems.
• Hands-on experience configuring or administering a business application, including users, roles and access, workflows, or settings, as a formal administrator or experienced power user.
• Ability to gather requirements and turn business needs into clear, actionable work.
• Strong business judgment, curiosity, and an eye for practical process improvements.
• Experience coordinating projects and keeping tasks, dependencies, decisions, and follow-ups on track.
• Strong troubleshooting skills, including identifying likely root causes and involving appropriate expertise.
• Practical use of business-grade AI tooling such as Claude, Copilot, Grok Bot, or an equivalent to produce work such as requirements, workflow automation, documentation, test scripts, training materials, or analysis.
• Excellent relationship-building and communication skills with technical and non-technical audiences.
• Strong organization and follow-through, with the ability to balance daily support and multiple projects.
• Adaptable, service-oriented team player who enjoys learning new systems and business domains.
• BA/BS degree in business, information systems, supply chain, operations management, or a related field preferred, or equivalent applicable work experience.
• Business experience and technology aptitude are valued more than a traditional IT background; relevant experience may come from operations, supply chain, finance, maintenance and asset management, safety and compliance, project coordination, or application support.

Nice To Haves

• Experience with ERP, learning management, maintenance and asset management, or other enterprise SaaS applications.
• Experience with Jira or another work-management platform.
• SQL, reporting, analytics, or data analysis experience.
• Experience with SharePoint, Microsoft Power Platform, or other workflow-automation tools.
• Experience with software implementations, system integrations, upgrades, or acquisition integrations.
• Experience writing test plans, training materials, or user documentation for system rollouts.
• Experience in logistics, supply chain, energy, agriculture, finance, maintenance, or safety domains.

Responsibilities

• Own a portfolio of enterprise and business-dedicated applications, administering some systems and supporting subject matter experts and power users who administer others.
• Manage configuration, access and roles, workflows, documentation, and vendor relationships for assigned systems.
• Build relationships with leaders, subject matter experts, frontline users, vendors, and technical teams, serving as the primary contact for assigned business functions.
• Learn the processes, users, and data behind systems and identify improvements to processes, data quality, user adoption, and system effectiveness.
• Translate business needs into clear requirements, options, and tradeoffs; develop recommendations and work with business and technology leadership to reach decisions.
• Coordinate implementations, upgrades, integrations, acquisitions, and process improvements from requirements and planning through testing, training, rollout, and post-go-live support.
• Keep projects moving by clarifying responsibilities, tracking work and decisions in Jira, and surfacing risks early.
• Handle requests, incidents, and enhancement ideas by troubleshooting issues, identifying likely root causes, and involving deeper expertise when needed.
• Use business-grade AI tooling as a standard part of the workflow.
• Cross-train across systems to provide backup coverage and strengthen team continuity.
• Travel to Savage field locations as needed to support implementations, training, and acquisitions.

Benefits

• Medical, dental, and vision benefits.
• Paid time off (PTO) and holidays.
• Profit sharing.
• 401(k) with match.
• Uniform Services Time Off (USTO).
• Uniform Services Differential Pay.
• A culture that appreciates Team Members.
• Discounted on-site café.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level