Business Systems Analyst

PCL Construction • Edmonton, AB

4d • Onsite

About The Position

As a Business Systems Analyst for PCL Constructors Inc. in Edmonton, Alberta (Corporate), you’ll have the opportunity to support the evaluation, implementation, and continuous improvement of business technology solutions. Working closely with business stakeholders and subject matter experts, this role helps document requirements, support solution delivery, facilitate testing and training activities, and contribute to successful technology adoption across PCL.

Requirements

• Degree or diploma in business, information technology, information management, computer science, or a related discipline, or an equivalent combination of education and experience.
• Strong communication, facilitation, and relationship-building skills.
• Strong analytical and problem-solving abilities with attention to detail.
• Ability to manage multiple priorities and work effectively in a collaborative team environment.
• Foundational knowledge of software implementation practices, SDLC methodologies, business process improvement, and requirements gathering.
• Experience creating documentation, training materials, and presentations.
• Proficiency with Microsoft 365 applications.

Nice To Haves

• Relevant co-op, internship, or professional experience in business analysis, technology, process improvement, or a related field is considered an asset.
• Familiarity with Azure DevOps or similar work management tools is considered an asset.

Responsibilities

• Gather and document business requirements, assist with gap analysis, and support the development of functional specifications, process flows, and wireframes.
• Support technology solutions by troubleshooting service requests, validating functionality, and participating in testing and quality assurance activities.
• Build strong relationships with business stakeholders and subject matter experts to understand business needs and support technology adoption.
• Participate in workshops, meetings, software demonstrations, pilot programs, and solution rollouts.
• Assist with product backlog management, documentation, user acceptance activities, and collection of user feedback.
• Prepare training materials, user-facing documentation, and deliver end-user training to support successful solution implementation.
• Research business processes, emerging technologies, and potential solutions to support continuous improvement initiatives.
• Contribute to a customer-focused, solution-provider culture and support business technology initiatives across the organization.

Benefits

• Earn competitive wages for your contributions
• Access a comprehensive benefits program, including mental health and wellness support through Employee Assistance Programs
• Join an award-winning employer focused on people, development and well-being
• Access world-class training through PCL’s College of Construction
• Advance your career through clear growth pathways
• Explore opportunities across roles, sectors and regions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree