Business Systems Analyst (LA Area)
About The Position
The Business Systems Analyst supports technology initiatives and business solutions in the Greater Los Angeles area. The role partners with business stakeholders, technical teams, and project leadership to gather and document requirements, analyze business processes, support testing and governance, and develop reporting that informs business decisions. This is a full-time, exempt-level hybrid position requiring at least three onsite days each week in the Los Angeles area, near 90037. The standard work week may include evenings and weekends when needed to deliver urgent client deliverables. Travel may be required up to 25%. The position has no direct supervisory responsibilities.
Requirements
- Bachelor’s degree in Business Administration, Information Systems, Computer Science, Information Technology, or a related field, or equivalent professional experience.
- Experience with requirements documentation, process mapping, UAT, and stakeholder facilitation.
- Proficiency with Microsoft Office, Microsoft Visio, and Power BI.
- Strong written and verbal communication, facilitation, and stakeholder-management skills.
- Ability to translate complex business needs into clear functional requirements and process documentation.
- Strong analytical thinking, organization, attention to detail, and problem-solving skills.
- Ability to work independently and collaboratively while balancing multiple deadlines.
- Must reside in the Los Angeles area near 90037 and work onsite at least three days each week.
Nice To Haves
- Five or more years of relevant business analysis experience, ideally supporting technology initiatives.
- Experience with project governance, business case development, OPEX/CAPEX planning, and reporting.
- Familiarity with Agile or Waterfall project methodologies and tools such as Jira or Azure DevOps.
Responsibilities
- Lead the development, review, and maintenance of Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), user stories, user guides, functional design documents, policies, standard operating procedures (SOPs), business process workflows, and business cases.
- Develop and maintain process maps and workflow diagrams using Microsoft Visio, ensuring documents are accurate, consistent, and aligned with stakeholder needs.
- Facilitate stakeholder meetings, workshops, and interviews to conduct needs assessments and gather business and functional requirements, process flows, and use-case scenarios.
- Analyze and document current-state and future-state business processes, identifying opportunities for improvement, automation, and operational efficiency.
- Support User Acceptance Testing (UAT), including test case development, test execution coordination, defect tracking, and resolution management.
- Coordinate with project teams and business users to validate solutions against approved requirements and support implementation readiness.
- Participate in project intake, portfolio prioritization, and governance processes by preparing project charters, business cases, project briefs, and effort-sizing assessments.
- Collaborate with business and department leaders during annual budgeting and planning to identify, justify, and secure appropriate OPEX and CAPEX funding for technology initiatives and business solutions.
- Develop, analyze, and maintain operational and executive dashboards, reports, and performance metrics using Power BI and other reporting tools.
- Present data and insights to stakeholders to support operational performance monitoring and data-driven decision-making.
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What This Job Offers
Job Type
Full-time
