Business Analyst

Indotronix International Corporation • Columbus, OH

5d

About The Position

Join an innovative Payments Organization as a Senior Business Systems Analyst supporting back-end Credit Card Servicing. The role operates at the intersection of technology and business, driving system improvements that ensure highly available and reliable payment capabilities. The analyst collaborates cross-functionally in a dynamic, agile environment to deliver quality solutions and improve business outcomes. The team offers opportunities for professional growth and values initiative, flexibility, and strong partnership.

The position may be performed remotely or on-site, with no local requirement. Compensation is on a C2C basis. Candidates must be authorized to work without sponsorship; face-to-face interviews are not required.

Requirements

• At least 5 years of experience in business analysis for product and/or software development.
• Bachelor’s degree.
• Ability to elicit requirements and produce functional specifications, user stories, and related artifacts.
• Strong interpersonal skills and a track record of building productive relationships across teams.
• Exceptional analytical, written, and verbal communication abilities.
• Experience with agile or iterative delivery models, including detailed user stories and acceptance criteria.
• Adaptability and the ability to prioritize tasks in a fast-paced, evolving environment.
• Authorization to work without sponsorship.

Nice To Haves

• Card product and processing experience, ideally within financial services.
• CBAP certification.
• Experience with Jira or Azure DevOps for user story and documentation management.
• Knowledge of API integrations, external file transfers, and front-end web application development.
• Familiarity with IT architecture and cloud platforms.
• Experience supporting audit and compliance activities.

Responsibilities

• Analyze complex business issues, recommend solutions, and define requirements to guide application development and business process improvements.
• Lead the creation of use cases, user stories, business process flows, and data flows to inform and drive implementations.
• Partner with Product Managers and Product Owners to scope epics and features, identifying cross-team impacts and dependencies early.
• Drive continuous application reliability improvements, minimize risk, and support infrastructure enhancement initiatives.
• Facilitate backlog refinement, maintain evergreen documentation, and communicate backlog and user story status with stakeholders.
• Identify, document, and help remediate compliance vulnerabilities in collaboration with IT and business teams.
• Participate actively in agile ceremonies and contribute to a collaborative, high-performance culture.

Benefits

• Remote or on-site work with no local requirement.
• Exposure to advanced payment systems and enterprise-level agile teams.
• Career growth in a supportive, collaborative culture recognized for empowering team members.
• Competitive compensation on a C2C basis.
• Opportunities to expand expertise across business analysis, product management, and technology domains.

What This Job Offers

• Career Level: Senior