Data Analytics, Business Systems Analyst IV

MedImpact•San Diego, CA

3d•Onsite

About The Position

The Business Systems Analyst IV serves as a liaison between end users and clients and the Information Technology department. The role reviews, analyzes, and evaluates complex business systems and user needs, formulates systems in line with overall business strategies, and documents user needs, program functions, and steps for developing or modifying computer programs. The position works with business and technical teams to define requirements, design solutions, support software development and quality assurance, and manage assigned projects and application releases. This is an exempt, on-site position at MedImpact’s San Diego headquarters; remote work is not an option. Typical core hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., but the incumbent must work the hours needed to meet responsibilities and deadlines and be flexible to work beyond traditional hours, including nights, weekends, or holidays as required. The role requires no travel, although attendance may be required at local conferences and meetings. The position is not eligible for sponsorship.

Requirements

Bachelor of Science or Bachelor of Arts degree and at least 6 years of experience, or an equivalent combination of education and experience.
At least 2 years of subject matter expertise in the respective areas.
Knowledge of Visio and Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
Knowledge of Oracle databases and Oracle SQL, online transaction processing (OLTP), relational databases, and client-server concepts.
Working knowledge of the software development life cycle (SDLC).
Good understanding of supported MedImpact products and services from business and technical perspectives.
Experience with both Agile and Waterfall methodologies.
Project planning skills, including project creation and definition.
Negotiation skills.
Knowledge of business requirements gathering and elicitation techniques.
Knowledge of use case modeling, solution requirements, activity diagrams, and swim lane diagrams.
Conflict management skills.
Ability to lead and facilitate meetings.
Interviewing skills to understand customer needs.
Good written and verbal interpersonal and communication skills.
Ability to solve practical problems and handle situations with limited standardization.
Ability to interpret written, oral, diagrammatic, and schedule-based instructions.
Ability to perform basic arithmetic and calculate rates, ratios, and percentages, and to draw and interpret bar graphs.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively before groups.
Ability to perform the essential job duties, with reasonable accommodation where applicable.
Ability to sit, talk, hear, stand, walk, use hands to handle or feel objects, and reach with hands and arms; occasionally lift or move up to 25 pounds.

Nice To Haves

Certified Business Analysis Professional (CBAP) certification.

Responsibilities

Interview end users and customers to define business requirements for complex software modifications and enhancements.
Meet with external clients to discuss enhancement requests as needed.
Translate business requirements into functional specifications by reviewing, analyzing, and evaluating needs.
Coordinate and respond to requests for changes from original specifications.
Facilitate design sessions with business and technical resources to ensure solutions meet business needs.
Consult with technical teams on design and database issues.
Define and document requirements and business rules, including system requirements, flow charts, report mock-ups, and business rules.
Drive or lead assigned projects through completion.
Develop project plans, prioritize project tasks, and provide regular status updates to management and stakeholders.
Develop business processes to ensure applications meet project requirements.
Ensure projects are completed on time, accurately to defined specifications, and within budget.
Perform quality control checks on software before release to the QA department.
Provide support to software development and QA staff as needed.
Handle, prioritize, and manage multiple Service Requests throughout the software development life cycle.
Manage software releases for designated applications.
May mentor and provide functional work direction to less experienced Business Systems Analysts.