Data Analytics, Business Systems Analyst IV
About The Position
The Business Systems Analyst IV serves as a liaison between end-users or clients and the Information Technology department. The role reviews, analyzes, and evaluates complex business systems and user needs, formulates systems aligned with overall business strategies, and documents user needs, program functions, and steps required to develop or modify computer programs. The position works with business, technical, and client stakeholders on requirements, solutions, projects, quality checks, and application releases. It has no supervisory responsibilities, though it may include mentoring and functional work direction for less experienced analysts. This is an exempt, on-site position at MedImpact’s San Diego Headquarters; remote work is not an option. Typical core business hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., but the incumbent must work the hours needed to fulfill responsibilities and meet deadlines, with flexibility to work beyond traditional hours, nights, weekends, or holidays as required. The position requires no travel, although attendance at local conferences and meetings may be required.
Requirements
- BS/BA and 6 or more years of experience, or an equivalent combination of education and experience.
- Two years of subject matter expert experience in the respective area.
- Knowledge of Visio and Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
- Knowledge of Oracle databases and Oracle SQL; knowledge of online transaction processing (OLTP); familiarity with relational databases and client-server concepts.
- Working knowledge of the software development life cycle (SDLC).
- Good understanding of supported MedImpact products and services from business and technical perspectives.
- Experience with both Agile and Waterfall methodologies.
- Project planning skills, including creation and definition of plans.
- Negotiation skills.
- Business requirements gathering and elicitation skills.
- Use case modeling and solutions requirements skills.
- Ability to create activity and swim lane diagrams.
- Conflict management skills.
- Ability to lead and facilitate meetings and interview customers to understand their needs.
- Good written and verbal interpersonal and communication skills.
- Ability to solve practical problems and interpret instructions provided in written, oral, diagram, or schedule form.
- Ability to perform basic arithmetic, calculate rates, ratios, and percentages, and interpret bar graphs.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively before groups of customers or employees.
- Ability to perform the essential duties, including regularly sitting, talking or hearing, standing, walking, using hands to handle or feel objects, and reaching with hands and arms; occasionally lift or move up to 25 pounds.
- Flexibility to work beyond traditional hours, including nights, weekends, or holidays, as required.
Nice To Haves
- Certified Business Analysis Professional (CBAP) certification.
Responsibilities
- Interview end-users and customers to define requirements for complex software modifications and enhancements, and meet with external clients about enhancement requests as needed.
- Translate business requirements into functional specifications by reviewing, analyzing, and evaluating needs; coordinate and respond to requested changes to original specifications.
- Facilitate design sessions with business and technical resources to ensure solutions meet business needs, and consult technical teams on design and database issues.
- Define and document business requirements and rules for software specifications, including system requirements, flow charts, report mock-ups, and business rules.
- Drive or lead assigned projects to completion; develop project plans, prioritize tasks, and provide progress updates to management and stakeholders.
- Develop business processes to ensure applications meet project requirements and projects are completed on time, within budget, and according to specifications.
- Perform quality control checks on software before release to the QA department and support software development and QA staff as needed.
- Handle, prioritize, and manage multiple Service Requests throughout the software development life cycle.
- Manage software releases for designated applications.
- May mentor and provide functional work direction to less experienced Business Systems Analysts.
Benefits
- Medical, dental, and vision coverage
- Wellness programs
- Paid time off
- Company-paid holidays
- Incentive compensation
- 401(k) with company match
- Life and disability insurance
- Tuition reimbursement
- Employee referral bonus
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What This Job Offers
Job Type
Full-time
Career Level
Senior
