Business Systems Analyst (REMOTE)

NTT DATA Services • Toronto, ON

3d • Remote

About The Position

NTT DATA is currently seeking a Business Systems Analyst (REMOTE) to join their team. This position is fully remote and can be based anywhere in Canada. The role involves leading requirements gathering, developing business requirements, acting as a liaison between business units and technical teams, and supporting project planning and implementation activities.

Requirements

• 4-6 years of experience as a Business Analyst in complex, multi-stakeholder environments
• 4-6 years of strong skills in requirements gathering, process mapping, and translating business needs into clear documentation
• 4-6 years of experience in Agile, SAFe framework
• 4-6 years of experience in Jira, Confluence, Lucid Chart/Visio
• 4-6 years familiarity with project management and support Scrum master in Sprint/Release metrics
• Demonstrated ability to work with cross-functional teams, including technical and non-technical stakeholders
• Excellent communication, analytical, facilitation, and problem-solving skills

Nice To Haves

• Experience on Shopify, Retain B2B and any testing frameworks

Responsibilities

• Lead requirements gathering and workshops with Business stakeholders
• Develop clear business requirements, Epics, User stories, process maps, and functional specifications
• Walk through Business recommendations across diverse teams and get consensus on solution roadmap
• Solely own Product Backlog for end-to-end Product development from both Business and technical solution stand point
• Hands-on experience working in SAFe and Scrum framework
• Act as a liaison between business units, project manager, Technical and Testing team
• Support project planning, business cases, risk assessments, and implementation activities
• Analyze current-state processes and recommend improvements aligned with organizational standards
• Prepare clear documentation, reports, and presentations for a wide range of audiences
• Ensure compliance with relevant policies, privacy requirements, and accessibility standards
• Build effective relationships and manage expectations among internal and external stakeholders

Benefits

• Global Top Employer status
• Opportunity to work with a leading AI and digital infrastructure provider
• Access to a robust ecosystem of innovation centers and partners
• Investment in R&D by NTT Group

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed