Concur/Redwood Business Systems Analyst

Energy Transfer • Dallas, TX

1d

About The Position

The Business Systems Analyst administers, supports, governs, and continuously improves the Redwood Balance Sheet Certification and Concur platforms. The role serves as a liaison between business stakeholders and technical teams to ensure the systems support business processes, compliance requirements, and organizational objectives. The analyst evaluates business needs, manages system enhancements, troubleshoots issues, and drives process improvements while maintaining data integrity and operational excellence.

The position also supports system change control, test environments, user access, reporting, user training, system upgrades, and the Delegation of Authority. It may include additional duties and special projects as assigned. The role generally operates under normal office working conditions, with occasional visits to industrial or manufacturing settings and up to 5% overnight travel.

Requirements

• Bachelor’s degree in accounting, finance, or a related business field.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to build relationships and collaborate with stakeholders at all organizational levels.
• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Exceptional attention to detail and commitment to data accuracy and process compliance.
• Proficiency in Microsoft Office applications, particularly Excel.
• Customer-focused mindset and commitment to high-quality support and service.
• Ability to work independently and contribute effectively in a collaborative team environment.
• Adaptability and willingness to embrace changing business priorities and technologies.
• Associate Analyst level: 0–2 years of relevant experience, with a bachelor’s degree in accounting, finance, or a related business field.
• Analyst level: 2–5 years of relevant experience, with a bachelor’s degree in accounting, finance, or a related business field.
• Senior Analyst level: 5–8 years of relevant experience, with a bachelor’s degree in accounting, finance, or a related business field.

Responsibilities

• Administer and support Redwood Balance Sheet Certification and Concur, ensuring system performance and alignment with business requirements.
• Gather, analyze, and document business requirements with stakeholders and translate them into system solutions.
• Serve as a subject matter expert on system capabilities, standards, and best practices.
• Evaluate and recommend system configurations, process improvements, and licensing changes.
• Manage system change control, including documentation, impact assessments, testing, and implementation.
• Maintain test environments, manage test data, and support user acceptance testing.
• Ensure compliance with Data Governance policies, internal controls, and Standard Operating Procedures.
• Analyze system errors, identify root causes, and coordinate resolution with internal teams and external vendors.
• Develop, maintain, and distribute custom reports, dashboards, and data analyses.
• Collaborate with cross-functional teams to resolve system, process, and data-related issues.
• Support user access management, including onboarding, role maintenance, and deactivation.
• Provide end-user support, training, and documentation to promote system adoption and effective use.
• Identify opportunities for automation, process optimization, and continuous improvement.
• Participate in system upgrades, releases, testing, and implementation activities.
• Provide backup support for managing the Delegation of Authority.
• Perform additional duties and special projects as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level