Business Systems Analyst

RBC • Toronto, ON

20d

About The Position

RBC Cash Management Technology Canada – Technology & Operations team build the next-generation technologies that change how millions of people interact with financial information and one another. Our products need to handle information at a massive scale and extend well beyond traditional banking. The RBC CMTC team offers the opportunity to leverage our epiX mega-journey transformation program to develop innovative solutions to our most challenging problems for RBC’s commercial banking customers. We hire people with a broad set of technical skills who are ready to take on tough challenges and make an impact to millions of Canadians and businesses every day. The BSA will be responsible for execution of all aspects of requirements delivery- planning, elicitation, analysis and documentation, management, and support - for changes to Business Areas and Technology where our products need to handle information at massive scale and extend well beyond traditional banking. We need our BSA to be versatile, display leadership qualities and be enthusiastic to take on new problems across the business financial services environment as we push forward.

Requirements

• 3-5 years’ experience as a Business Systems Analyst with a Bachelor’s degree in related discipline (minimum)
• Proven ability to gather Business and Systems requirements independently, having strong business analysis and systems analysis skills.
• Proven experience with various project delivery methodologies such as Agile (preferred), Waterfall and/or Iterative
• Experience in Requirements analysis and quality documentation: Scope Modelling, Business Process Modelling, Use Cases, Data Requirements, Business Rules Analysis, Non Functional Requirements, User Stories, Story Decomposition, and Story Mapping, Acceptance and Evaluation Criteria Definition
• Excellent collaboration skills, attention to detail, gap analysis, and ability to work on multiple projects at the same time.
• Excellent communication skills required; will be working with BU stakeholders and IT stakeholders
• Experience in requirements planning and prioritization including stakeholder analysis and effort estimation
• Proficient with JIRA, Confluence, Mural and LucidChart

Nice To Haves

• Certified Business Analysis Professional (CBAP) or Project Management Institute –Professional in Business Analysis Certification (PMI – PBA) (Preferred)
• Master’s Certificate in Business Analysis (Preferred)
• Experience in working with vendors and multiple system integrations

Responsibilities

• Business Analysis Planning – stakeholder analysis, estimate requirements, manage risks, assumptions & constraints, define business analysis approach, lead requirements activities to drive business priorities
• Lead 1:1 elicitation sessions and apply various techniques to get a more in-depth understanding of problem-domain and prepare requirements drafts
• Requirements Analysis & Documentation – facilitate, elicit, analyze, document, provide consulting and partner with 3rd party vendors
• Requirements Management & Support- manage process from elicitation through to testing & implementation
• Leadership & Relationship Management – build relationships internally and externally to create an environment of cooperation, collaboration and teamwork.

Benefits

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to take on progressively greater accountabilities
• Access to a variety of job opportunities across business and geographies

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees