Sr. Business Systems Analyst

TD•Toronto, ON

7h•CA$76,800 - CA$115,200•Onsite

About The Position

We are seeking a Senior Business Systems Analyst to join our team. This role plays a key part in bridging the gap between business operations and technology by supporting the design and implementation of integrations between internal banking systems and external vendor platforms. You'll collaborate with stakeholders across the bank – including transaction banking, payments, and core banking – while working closely with our vendors and engineering teams to define clear, actionable requirements. This is a highly collaborative, hands-on role ideal for someone who understands both the business impact and technical complexity of system integrations in a regulated environment.

Requirements

7+ years of experience as a Business Systems Analyst, with direct involvement in system build and integration projects.
Strong understanding of how systems and integrations support banking workflows.
Experience working with a mix of integrations types: APIs, batch file transfers, and message queues.
Familiarity with tools like Postman to test or inspect APIs and review Json/XML payloads.
Knowledge of mainframe integration patterns, including batch processing and flat file exchanges.
Comfort reading system logs and assisting with root cause analysis in support of Level 3 investigations.
Experience with both Agile and Waterfall delivery methodologies.
Strong documentation skills, especially with BDD-style requirements and vendor-facing specifications.
Working knowledge of ITIL processes and change management practices in enterprise environments.
Experience with tools such as Jira, Confluence, ServiceNow, or equivalent.
Ability to work independently while managing multiple stakeholders and priorities.

Responsibilities

Collaborate with business lines to gather, analyze, and document requirements.
Write detailed business and functional specifications for internal and external system interfaces.
Lead requirements workshops and create artifacts such as data flow diagrams, process models, and message mapping documents.
Define and document BDD-style requirements with precise acceptance criteria to guide development and validation.
Translate internal business needs into clear deliverables and contractual language for vendors.
Partner with vendors, solution designers, and engineers to align on design, API behaviours, data formats, and exception handling.
Assist in testing efforts through scenario definition, defect triage, and requirements traceability.
Provide business context and analysis support during investigation of production issues.
Ensure all work aligns with internal ITIL-based change and release management processes.
Contribute to the continuous improvement of templates, standards, and integration documentation practices.