Business Systems Analyst
CHG Healthcare•Midvale, UT
•$83,000 - $160,500•Hybrid
About The Position
We are seeking a highly motivated and experienced Business Systems Analyst to join our team. This role will involve working closely with multiple stakeholders to understand, analyze, and document their needs and translate them into actionable requirements for our product team. You will leverage your analytical skills, business acumen, and technical knowledge to contribute to the enhancement of our products and the growth of our business.
Requirements
- Requirements Discovery & Elicitation — lead the development and management of clear, detailed business requirements and functional specifications
- Systems Thinking & Process Mapping — identify and recommend process improvements to increase efficiency and effectiveness
- Data Analysis & Insight Generation — leverage data to drive requirements gathering and ensure thorough requirements
- Acceptance Criteria & Quality Ownership — ensure requirements are complete, testable, and traceable
- Stakeholder Facilitation & Alignment — liaise effectively with stakeholders at all levels, understanding and translating their needs
- Domain Expertise & Operational Context — demonstrates empathy and actively listens to customers and colleagues
Nice To Haves
- Strong understanding of software development methodologies, including Agile and Scrum
- Knowledge of industry-specific software and tools, such as Salesforce, SQL, JIRA, Confluence, or similar platforms
- Proven ability to manage multiple projects simultaneously and adapt to changing priorities
Responsibilities
- Collaborate with all involved in the product/solution delivery lifecycle (product management, users, stakeholders, software engineers, cross-functional teams, and delivery) to understand and articulate business needs
- Document well-defined business, data, and product requirements and convert them into clear, concise functional and non-functional specifications for the product team
- Work closely with the product team by contributing to the creation and maintenance of artifacts such as user stories, process flow diagrams, and test plans
- Participate in requirements gathering sessions and review requirements documentation with product management, users, and the product team
- Comprehend and communicate the potential risks and impacts of changes on systems, integrations, processes, users, UI/UX, and architecture
- Understand the objectives and value of proposed features and functionality to provide context, aiding the product team in developing effective solutions
- Participate in root cause analysis of data/process issues
Benefits
- 401(k) retirement plan with company match
- Traditional healthcare benefits such as medical and dental coverage
- Onsite health centers
- Corporate wellness programs
- Free behavioral health appointments
- Flexible work schedules - including work-from-home options available
- Recognition programs with rewards including trips, cash, and paid time off
- Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling
- Tailored training resources including free LinkedIn learning courses
- Volunteer time off and employee-driven matching grants
- Tuition reimbursement programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
