Business Systems Analyst - Local to Pittsburgh, PA

CGI•Pittsburgh, PA

5h•Onsite

About The Position

CGI is looking for an experienced Business Systems Analyst (BSA) to join their Enterprise Document Management team. This role supports a large US Bank client and operates within an advanced technology environment. The candidate will be expected to be onsite five days a week at the client site in Pittsburgh, PA. Please note that employer sponsorship for immigration-related visas or green card status (PERM process) will not be available for this specific client engagement.

Requirements

Candidate must have an agile mindset.
5+ years of hands-on experience as a BSA.
Strong understanding of business processes and workflows.
Ability to document and manage functional and non-functional requirements.
Ability to analyze and map current and future state business processes.
Ability to develop clear documentation including Business Requirements Documents (BRDs), Functional Specifications (FS), Use Cases, and User Stories.
Basic technical skills in Microsoft Excel, Visio, Power BI, Tableau.
Understanding of SQL, Databases, APIs and system integrations, data modeling and architecture.
Stakeholder engagement and presentation skills.
Ability to translate technical requirements into business language (and vice versa).
Strong communication and analytical skills.

Nice To Haves

Experience in Banking and financial domain is a plus.
Experience working with enterprise document management / ECM platforms such as: OpenText, IBM File Net, Hyland OnBase, AEM or Sharepoint.

Responsibilities

Conduct meetings, interviews, and workshops with stakeholders to elicit business requirements.
Document functional and non-functional requirements clearly and concisely.
Create Business Requirement Documents (BRDs), Functional Specifications, User Stories, and Use Cases.
Analyze current business processes to identify inefficiencies and improvement opportunities.
Model "as-is" and "to-be" processes using tools like flowcharts, design docs, and Visio.
Recommend process improvements or automation opportunities.
Act as the bridge between business users and IT/development teams.
Facilitate communication and ensure alignment of expectations and deliverables.
Manage and prioritize stakeholder needs and concerns.
Analyze data to support business decisions and validate requirements.
Work with reporting tools (e.g., Excel, Power BI, SQL) to generate insights.
Identify data gaps and ensure data integrity in reporting.