About The Position

CGI is looking for an experienced Business Systems Analyst (BSA) to join their ET/S team, supporting a large US Bank client in an advanced technology environment. This is an in-office position, requiring 5 days a week at the client site in Phoenix, AZ. Please note that employer sponsorship for immigration-related visas or green card status (PERM process) will not be available for this role.

Requirements

  • Agile mindset.
  • 5+ years of hands-on experience as a BSA.
  • Strong understanding of business processes and workflows.
  • Ability to document and manage functional and non-functional requirements.
  • Ability to analyze and map current and future state business processes.
  • Ability to develop clear documentation including Business Requirements Documents (BRDs), Functional Specifications (FS), Use Cases, and User Stories.
  • Basic technical skills in Microsoft Excel, Visio, Power BI, Tableau.
  • Understanding of SQL, Databases, APIs, and system integrations, data modeling and architecture.
  • Stakeholder engagement and presentation skills.
  • Ability to translate technical requirements into business language (and vice versa).
  • Strong communication and analytical skills.

Nice To Haves

  • Atlassian Confluence
  • Jira

Responsibilities

  • Conduct meetings, interviews, and workshops with stakeholders to elicit business requirements.
  • Document functional and non-functional requirements clearly and concisely.
  • Create Business Requirement Documents (BRDs), Functional Specifications, User Stories, and Use Cases.
  • Analyze current business processes to identify inefficiencies and improvement opportunities.
  • Model "as-is" and "to-be" processes using tools like flowcharts, design docs, and Visio.
  • Recommend process improvements or automation opportunities.
  • Act as the bridge between business users and IT/development teams.
  • Facilitate communication and ensure alignment of expectations and deliverables.
  • Manage and prioritize stakeholder needs and concerns.
  • Analyze data to support business decisions and validate requirements.
  • Work with reporting tools (e.g., Excel, Power BI, SQL) to generate insights.
  • Identify data gaps and ensure data integrity in reporting.

Benefits

  • Competitive compensation
  • Comprehensive insurance options
  • Matching contributions through the 401(k) plan
  • Share purchase plan
  • Paid time off for vacation, holidays, and sick time
  • Paid parental leave
  • Learning opportunities
  • Tuition assistance
  • Wellness and Well-being programs
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