Business Systems Analyst

Berkley•Manassas, VA

10d•$73,920 - $137,280•Onsite

About The Position

The Business Systems Analyst will be providing support of one or more applications to various member companies of the corporation and will involve developing, implementing, and supporting technical solutions for customers. This role requires a strong understanding of the Software Development Life Cycle and excellent problem-solving and communication skills. The analyst will work with business and development teams to understand system issues, develop technical specifications, and create documentation and training materials. Travel for the position is up to 10%.

Requirements

3 - 7 years systems experience
Demonstrated capability of meeting key accountabilities, or ability to learn/perform them
Software Development Life Cycle experience
Excellent problem solving and analytical skills
Strong interpersonal and communication skills, both oral and written
Ability to quickly learn new technology and systems
Bachelor's Degree in Computer Science, Information Technology, Information Systems, or a related discipline. Equivalent experience and/or alternative qualifications will be considered

Nice To Haves

Basic P&C Insurance Knowledge Preferred

Responsibilities

Supports company BA/BCA and development staff in creation of application and system integration
Provides tier 2 service desk application support and trouble shooting
Develops and executes simple SQL scripts to resolve production issues and create reports
Monitor and track issues until resolution and determine impacts resulting from issue
May coordinate minor software release schedule and approval process with Release Management, development staff, Business System Analysts, and customers
Able to provide root cause analysis when troubleshooting system issues
Develops advanced requirements based on customer request and/or requirements
Assist in writing requirements, design, testing and/or initiation of projects to help provide solutions for customers
Develops technical specifications to solve a business need or problem
May coordinate minor software release schedule and approval process with development staff, Business System Analysts, and other BTS staff
May define XML schemas for web services
Develops and executes SQL commands to accomplish data model changes and is involved in data modeling
May also include report generation
Monitor or track tasks until completion to ensure delivery to customers
Active participant in design sessions and other technical meetings involving system changes
Work with business to understand system issues
Knowledgeable on a specific set of components within an application or a single application
Communicate issues effectively to multiple levels within the organization
Recreate issues and document requirements for bug fixes and/or system enhancements
Create documentation and training materials
Provide end-user training to internal and external customers
Assists in releasing software upgrades to customers (internal/external to BTS), including testing