Business Systems Analyst - Planning

Lighthouse Electric Co.•Canonsburg, PA
•Onsite

About The Position

The Business Systems Analyst supports and stewards business systems used by Lighthouse Electric’s Planning Department. The role owns the stability, effectiveness, and continuous improvement of assigned applications, including Dynamo or similar scripting automation, Assemble, and Revit family development and testing. It manages system configuration, functional setup, optimization, operational support, data integrity, and documentation to keep solutions aligned with business processes and technology priorities. The analyst partners with Solutions Architects, the Planning Department, the Development Team, and other business groups to define requirements, configure and validate solutions, support custom development, and sustain systems after project delivery. The position also analyzes business processes and system use, recommends improvements, and supports change management, training, and adoption. This is a fully on-site office position, with work in office and/or active job-site environments and travel to various work locations as required.

Requirements

  • At least three years of experience as a business systems analyst or in a similar role supporting enterprise applications or using software such as the Autodesk Platform and/or Bluebeam.
  • Demonstrated experience gathering business requirements and translating them into functional system solutions.
  • Experience working cross-functionally with business and technology teams.
  • Bachelor’s degree in Information Systems, Business Administration, Computer Science, or a related field, or an equivalent combination of education and experience.
  • Strong analytical and problem-solving skills.
  • Ability to communicate effectively with technical and non-technical stakeholders.
  • Strong organizational and documentation skills.
  • Ability to manage multiple priorities in a dynamic environment.
  • Proficiency with Microsoft 365 tools, including Excel, Teams, SharePoint, and documentation platforms.
  • Must be authorized to work in the United States.
  • Must pass a pre-employment drug screen; a Motor Record Vehicle check is also required as a condition of employment.

Nice To Haves

  • Experience in construction, manufacturing, or project-based environments.
  • Experience working with third-party software vendors or system integrators.
  • Relevant professional certifications related to business systems or enterprise applications.

Responsibilities

  • Take ownership of assigned Planning Department business systems and drive their stability, effectiveness, and continuous improvement.
  • Manage system configuration, functional setup, and ongoing optimization so solutions align with business processes and goals.
  • Identify gaps, inefficiencies, and risks in the application landscape and translate them into actionable solutions.
  • Support Solutions Architects on active projects with requirements definition, configuration, testing, and validation.
  • Liaise among Solutions Architects, the Planning Department, and the Development Team to implement and support custom solutions.
  • Assume primary stewardship of systems after project delivery and ensure their long-term health and value.
  • Provide day-to-day operational support, including troubleshooting, ticket work, answering system questions, managing access, and supporting reporting needs.
  • Protect data integrity, security, and confidentiality through audits, validations, and corrective actions.
  • Build working relationships with Planning Department leaders and preconstruction, pre-fabrication, and construction teams while maintaining alignment with technology priorities and delivery plans.
  • Analyze business processes and system usage and recommend enhancements that improve efficiency, accuracy, and user experience.
  • Support change management, training, and adoption so users can use systems confidently and effectively.
  • Use structured project and change management practices to prioritize, configure, test, and release enhancements.
  • Maintain clear, accurate, and up-to-date system and process documentation.
  • See issues through to resolution with urgency, ownership, and accountability.

Benefits

  • Company-paid medical, dental, and vision insurance.
  • Short-term and long-term disability insurance.
  • Life and AD&D insurance.
  • 401(k) with 5% company match.
  • Paid holidays.
  • Paid time off.
  • Annual performance reviews.
  • Employee Stock Ownership Program; the company is 30% employee-owned through its ESOP.
  • Career development and opportunities for advancement from within.
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