Business Systems Analyst

Cisco•Research Triangle Park, NC

3d•$93,500 - $125,500

About The Position

The Oracle Fusion Solution Analyst for Supply Chain & Manufacturing designs, configures, and optimizes Oracle Fusion Cloud SCM modules, including Inventory, Order Management, Manufacturing, Planning, Procurement, and Costing. The role partners with business stakeholders, architects, and technical teams to deliver scalable, high-quality solutions supporting global supply chain operations, manufacturing processes, and enterprise transformation initiatives. The position covers solution design and configuration, business process optimization, implementation and enhancements, cross-functional collaboration, production support, documentation and governance, and data and reporting. It includes participation in end-to-end business flows such as Order-to-Cash, Procure-to-Pay, Plan-to-Produce, and Cost-to-Report. The analyst also supports Oracle Cloud updates, data migration, reporting, testing, deployments, and functional issue resolution.

Requirements

At least 5 years of experience in Oracle Fusion Cloud SCM or E-Business Suite SCM.
Functional configuration experience in Fusion Order Management.
Experience with Order Management parameters and orchestration rules.
Ability to write functional specifications for REST/SOAP integrations, BIP/OTBI reports, FBDI templates, Redwood UI, and security/privilege concepts.

Nice To Haves

Experience with Oracle Fusion Planning, Quality, Maintenance, or IoT modules.
Understanding of Oracle Cloud architecture, security roles, workflows, and approval rules.
Strong process mapping skills using Visio or Lucidchart.
Knowledge of Oracle Fusion Order Management, including order capture, orchestration, fulfillment, scheduling, shipping, invoicing, holds, cancellations, revisions, splits, and substitutions.
Experience with sales orders, transfer orders, back-to-back orders, drop ship, order orchestration and fulfillment lines, pricing, availability, promising and scheduling, shipping execution, and WMS integration.
Experience with Return Material Authorization (RMA), including return orders and types, receiving, inspection, disposition, credit/refund flows, orchestration, fulfillment, partial and multiple-line returns, return shipping and receiving integration, and effects on inventory, costing, and financials.
Exposure to multi-cloud integrations such as OCI or AWS.
Understanding of B2B/A2A integrations, including Oracle Integration Cloud, EDI, B2B gateways, and WMS-ERP integrations.
Experience with project management tools such as Jira, Monday.com, and Smartsheets.
Experience with global supply chain operations, multi-organization setups, and master data governance.
Excellent communication and stakeholder management.
Familiarity with AI-enabled productivity and planning tools.

Responsibilities

Translate business requirements into functional designs across Fusion SCM modules.
Configure Oracle Fusion setups for Inventory, Manufacturing, Work Definitions, Cost Management, Order Management, Procurement, and Planning.
Participate in designing end-to-end Order-to-Cash, Procure-to-Pay, Plan-to-Produce, and Cost-to-Report flows.
Analyze supply chain and manufacturing processes to identify gaps and improvement opportunities.
Recommend best-practice configurations aligned with Oracle Cloud capabilities.
Lead module configurations, testing cycles (SIT/UAT), and production deployments.
Support quarterly Oracle Cloud updates through impact analysis, regression testing, and rollout.
Collaborate with manufacturing, supply chain, logistics, procurement, finance, and IT teams.
Work with technical developers on integrations, extensions, and reports.
Troubleshoot functional issues, perform root-cause analysis, and drive resolution.
Manage service requests with Oracle Support and ensure timely closure.
Create user stories, acceptance criteria, and test scenarios.
Create functional design documents, configuration workbooks, test scripts, and SOPs.
Ensure compliance with IT controls, audit requirements, and change management processes.
Support data migration activities, including templates, validation, and reconciliation.
Work with BI teams to define OTBI, BIP, and dashboards for SCM and manufacturing KPIs.

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) plan with Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
Paid holidays
Floating holiday for non-exempt employees
Paid birthday day off
Paid year-end holiday shutdown
Personal wellness days
Paid vacation or flexible vacation time off, depending on employee classification
Sick time off
Additional paid time away may be requested for critical or emergency family issues
Optional paid volunteer days
Annual bonuses for eligible non-sales roles
Cisco restricted stock unit grants may be available to eligible employees