2027 Summer Internship - Business Systems Analyst

WSFS Bank•Wilmington, DE

2d•Hybrid

About The Position

The Business Systems Analyst Intern bridges business needs and technical solutions, primarily supporting the full-time analyst team with analysis, documentation, and improvement of business processes. The intern creates process flows, user stories, and technical documentation and serves as a liaison between business users and technical teams. Administrative duties may include facilitating Community of Practice meetings, taking notes, producing reports, and coordinating meetings. At the direction of the BSA and BSA Manager, the intern also handles smaller assignments that require planning work, asking questions, resolving issues, and providing status updates at team meetings. The intern may provide support to other areas within the Tech & Ops organization as needed. The role is part of WSFS Bank’s paid, 10-week Summer Internship Program, which offers meaningful project work, mentorship, executive exposure, professional development, volunteer initiatives, networking, and collaboration with fellow interns. The internship is full-time, 40 hours per week, beginning the first week of June 2027 and ending in early to mid-August. Interns may work up to five days on-site at an office within the WSFS Bank footprint. High-performing interns may be considered for continued employment after successfully completing the program.

Requirements

Must be at least 18 years of age.
Pursuing an undergraduate degree and intending to return to studies following the internship.
Must have completed at least one full year of college by May 2027.
Pursuing a bachelor's degree in Business, Project Management, Computer Science, Finance, or a related field.
Must be able to participate in the continuous full-time program for 40 hours per week, from the first week of June through early to mid-August.
Must be available for in-person and virtual interviews and in-person orientation with Human Resources.
Ability to work up to five days on-site at a physical office location within the WSFS Bank footprint.
Must have reliable transportation.
Fundamental computer proficiency, including Microsoft Office.
Excellent oral and written communication skills.
Critical-thinking and analytical skills.
Organizational skills and proven ability to work independently and collaboratively.
Must be presently authorized to work for any employer in the United States and will not require work visa sponsorship from WSFS Bank now or in the future.

Responsibilities

Assist the full-time analyst team with analysis, documentation, and improvement of business processes.
Create process flows, user stories, and technical documentation.
Act as a liaison between business users and technical teams.
Facilitate Community of Practice meetings, take notes, produce reports, and coordinate meetings as needed.
Complete smaller assignments at the direction of the BSA and BSA Manager, including planning the work, asking questions, resolving issues, and providing status updates at team meetings.
Support other areas within the Tech & Ops organization as needed.

Benefits

Medical, dental, and vision coverage
401(k) plan
Life, accident, and disability insurance
Flexible spending accounts (FSAs) and health savings accounts (HSAs)
Wellness programs
Paid parental leave
Military leave
Vacation and other paid time off
Sick leave in accordance with applicable state laws
Paid holidays
Discretionary and formula-based incentive and retention awards may be offered to eligible Associates
Mentorship, professional development, networking events, and volunteer initiatives as part of the internship program