Business Systems Analyst - Support Services

Cambia Health Solutions • Boise, ID

2d • Hybrid

About The Position

The Business Systems Analyst Support Services participates in the daily support, maintenance, and enhancement of existing systems, as well as the development, configuration, and delivery of new systems to directly support Cambia Core Strategies and Key Initiatives – all in service of making our members’ health journeys easier. This role is hybrid, requiring 3 days per week in the office, with a preference for candidates who reside within a commutable distance from Salt Lake City, Boise, and Lewiston offices or are willing to relocate.

Requirements

• Bachelor’s degree in Mathematics, Business Administration, or related fields
• One year experience in defining and analyzing business requirements, process modeling, functional systems design, or configuration and/or acceptance testing is desired
• Experience with a business area that is supported by this position is required
• Equivalent combination of education and experience
• Demonstrated ability to develop general and detailed functional requirements
• Demonstrated ability to create and perform system testing, along with the ability to report on the results of such testing
• Ability to facilitate and carry out system configuration decisions
• Experience with AI tools and technologies to enhance productivity and decision-making in professional settings
• Ability to facilitate communication between technical and business staff with the goal of finding the best solutions to meet business requirements
• Ability to work in a team environment along with the self-motivation to work independently
• Demonstrated ability to tolerate and manage ambiguity
• Proven analytical skills
• Proven communication skills with an ability to be both clear and concise

Responsibilities

• Accountable for functional system design, configuration, and review and approval of specifications, data flows, design alternatives, and change control
• Write and execute ad-hoc reports, queries, and data scripts that replicate online functionality
• Conduct unit, user acceptance, end-to-end, and regression testing; perform post-implementation QA, troubleshooting, and issue resolution
• Review, analyze, and resolve sustainment issues associated with systems and/or processes
• Serve as a liaison between business areas and DTS counterparts, facilitating communication on system functionality, modifications, and issue status
• Assist in training and communicating system changes to end-users, front-line staff, management, and other impacted stakeholders
• Schedule, organize, and prioritize work to ensure timely completion of all simultaneously assigned or in-progress tasks

Benefits

• Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.
• Annual employer contribution to a health savings account.
• Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
• Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
• Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
• Award-winning wellness programs that reward you for participation.
• Employee Assistance Fund for those in need.
• Commute and parking benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level