Business Systems Analyst Support Services Senior

Cambia Health Solutions • Boise, ID

2d • Hybrid

About The Position

This is a hybrid role for a Business Systems Analyst Support Services Senior, with 3 days per week in the office. The position is located in Salt Lake City, Boise, Fargo, Portland, Vancouver, Renton, Medford, Burlington, and Lewiston offices. Preference will be given to current employees and candidates who reside within a commutable distance from the Salt Lake City, Boise, Fargo, and Lewiston offices, or who are willing to relocate. The role focuses on maintaining existing systems and delivering new solutions to support Cambia's Core Strategies and Key Initiatives, aiming to create an economically sustainable health care system. The ideal candidate is energized by problem-solving, delivering innovative solutions, and aligning work to strategic goals.

Requirements

• Bachelor's degree in Computer Science, Mathematics, Business Administration, or a related field; equivalent experience in the healthcare industry may be substituted
• 3+ years of experience in business requirements definition and analysis, process modeling, functional systems design, or configuration and/or acceptance testing
• Experience working within a supported business area is required
• Advanced SQL knowledge and report-writing capabilities
• Ability to develop detailed functional requirements, perform system testing, and report results
• Ability to facilitate system configuration decisions
• Demonstrated competency in one or more supported business areas (e.g., claims processing, membership, product configuration, enrollment, eligibility)
• Basic understanding of the software development lifecycle from conception to delivery
• Ability to facilitate communication between technical and business staff to deliver solutions that meet business requirements
• Proven analytical, communication, and problem-solving skills with clarity and conciseness
• Ability to manage ambiguity and work independently or with minimal supervision
• Ability to mentor and support Level I team members
• Wired internet connection that is not satellite or cellular with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb
• Access to a personal mobile device to set up Multi-Factor Authentication (MFA)

Nice To Haves

• Experience with AI tools and technologies to enhance productivity and decision-making in professional settings highly desired

Responsibilities

• Accountable for functional system design, configuration, and review and approval of specifications, data flows, and change control processes
• Write and execute ad-hoc SQL reports, queries, and data scripts that replicate online functionality
• Conduct unit, user acceptance, end-to-end, and regression testing; perform post-implementation quality assurance, troubleshooting, and issue resolution
• Serve as a liaison between business areas and DTS, responding to inquiries and communicating system changes to staff, management, and end-users
• Review, analyze, and resolve sustainment issues; make recommendations on process and technology improvements to drive efficiencies
• Prioritize and manage multiple assignments simultaneously, performing in a project leadership role and supporting project or production duties as directed
• Mentor and develop Business Analysts, back up the Lead BSA as needed, and support adoption of new technologies (e.g., Talend, Tableau, APIs)

Benefits

• Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits
• Annual employer contribution to a health savings account
• Generous paid time off varying by role and tenure
• 10 company-paid holidays
• Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period)
• Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave)
• Award-winning wellness programs that reward you for participation
• Employee Assistance Fund for those in need
• Commute and parking benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior