DHS Business Systems Analyst Senior

Collaboredge Inc.•Washington, DC

10d•$59 - $65

About The Position

This position is housed under the Application Software Development (ASD) Team of the Office of Information Systems (OIS) in direct support of Assigned projects within DHS. The ASD Team is looking for a Master-Level Business Analyst whose primary responsibilities include capturing, verifying, and managing requirements and requirements traceability in support of product development, test, and delivery. This role involves developing requirements, workflow, and system analysis. The analyst will work with business stakeholders and users to develop software requirements and specifications for current system enhancements, new system functionality, and new projects for use by customers. Responsibilities include analyzing, designing, and evaluating computer systems to address and satisfy business requirements, establishing functional, non-functional, and performance specifications, and developing effective guidelines to ensure all project documentation meets established guidelines. The role also requires conducting business and technical presentations for the customer, providing innovative solutions to complex technical problems, and understanding and communicating government policies and regulations, operational missions, and goals for assigned programs. Collaboration with developers and QA is essential to ensure business and system requirements are met and to enhance functionality. The candidate will be responsible for the implementation and management of business-aligned IT services, ensuring the application platform is of high quality, defect-free, and adheres to industry standards for development, testing, and deployment methodologies. The candidate must have at least five years of experience in software requirements analysis and documentation, with the ability to work with all levels of clients to obtain detailed system requirements. Excellent communication, facilitation, critical thinking, and writing skills are necessary to document and communicate stakeholder requirements clearly. Experience in creating system and user documentation, along with proficiency in Microsoft Office tools (Word, Excel, PowerPoint), is required. Experience with modeling tools like Visio, Balsamic, and requirements management tools like Contour or Jira is a must, as is experience with Agile and SDLC methodologies. The successful candidate will demonstrate initiative and critical thinking abilities to resolve problems and challenges, working closely with DHS OIS and its partner agencies to ensure their priorities are met.

Requirements

11-15 years of experience.
Business Analyst with proven professional experience in capture, verify and manage requirements and requirements traceability in support of product development, test and delivery.
At least five years of experience in software requirements analysis and documentation.
Ability to work with all levels of client from end users to managers to obtain detailed system requirements.
Excellent communication skills.
Ability to facilitate working meetings.
Ability to ask probing questions to elicit requirements.
Ability to understand the feedback to comprehend client responses to translate into documentable requirements.
Critical thinking and analysis skills.
Excellent writing skills to clearly document and communicate stakeholder requirements at various levels from high level to detailed.
Experience in creating system and user documentation is also required.
Working experience with Microsoft Office tools including MS Word, Excel and PowerPoint.
Experience with modeling tools such as Visio, Balsamic and requirements management tools such as Contour or Jira is a must.
Experience with Agile and SDLC methodologies.
Bachelor’s degree in Information Technology or related field or equivalent experience.
Adaptable
Analytical
Goal-Oriented/Driven/Self-Starter
Bachelor’s degree in IT or related field or equivalent experience
Experience in requirements identification, use case and scenario capture, and development of visual tools, analytical tables, and presentations.
Strong analytical skills, time management ability, detail-oriented; excellent written and verbal communication skills.
Proven experience in experience in a Business Analyst/ Business Data Analyst role
Requirements gathering and documentation
BA experience
MS Office/PowerPoint experience
Software Development Lifecycle experience
Must have hands-on experience with business process analysis, redesign, workflows, and complex logic.
Experience gathering and documenting system and business requirements
Prior experience as a business analyst role for web-based case management, user portal, or data capture application for human services.
Proven experience in Agile and SCRUM SDLC methodologies
Proven experience in superior writing, communication, presentation skills, interpersonal skills and work cross-functionally with senior management
Experience with modeling tools such as Visio and requirements management tools such as Contour or Jira is a plus
Have the ability to work well in a team collaborating with developers, customers, project manager and quality test analysts.
Extensive criminal history background check will be required. We cannot submit candidates with recent histories (go back seven years) of extensive driving, drug, robbery or any other illegal activity. Any criminal activity on the background check will eliminate the candidate from consideration. If selected, please make certain that you inform all candidates that they will have to complete this criminal background check prior to starting. NATIONAL background checks are required; Federal background checks are NOT compliant under this contract. A national background check is a national criminal background check that pulls criminal records from State and County Courts in almost every US State.

Nice To Haves

Experience with modeling tools such as Visio, Balsamic and requirements management tools such as Contour or Jira is a must.
Experience with modeling tools such as Visio and requirements management tools such as Contour or Jira is a plus

Responsibilities

Capture, verify, and manage requirements and requirements traceability in support of product development, test, and delivery.
Develop requirements, workflow, and system analysis.
Work with business stakeholders and users to develop software requirements and specifications for current system enhancements, new system functionality, and new projects for use by customers.
Analyze, design, and evaluate computer systems to address and satisfy business requirements.
Establish functional, non-functional, and performance specifications.
Develop effective guidelines and ensure all project documentation meets established guidelines.
Conduct business and technical presentations for the customer.
Provide innovative solutions to complex technical problems.
Understand and communicate government policies and regulations, operational mission, and goals for assigned programs.
Collaborate with developers and QA to ensure business and system requirements are met, and to enhance functionality.
Attend required training.
Perform backup support outside of the primary position function as assigned.
Implement and manage business-aligned IT services.
Ensure the application platform is of high quality, defects free and adheres to industry standards for development, testing and deployment methodologies.
Interview and collaborate with stakeholders at multiple management levels to obtain requirements.
Document and manage software requirements.
Provide support for Developers, Test Team and client stakeholders in the creation and implementation of requirements.
Develop and update software documentation.
Develop and update User Guides.
Design Document/RTM drafts.
Develop software Release Notes.
Develop Process Analysis and Standard Operating Procedures.
Provide Process and system diagrams using available tools.
Provide strategic advice to the lead, management and customers of the OIS.
Implement programming standards that support a secure and defect free application.
Interact daily with government clients in order to meet the technical requirements for new initiatives.
Work with Quality Assurance / Quality Control teams to insure the application remains secure and defect free.
Evaluate, design, and implement accepted programming standards as they relate to the SNAP E&T application and infrastructure.
Define and document processes to be used by all application developers on the team.
Plan, research, and recommend new equipment, software tools, and related technologies.
Use monitoring and performance analysis tools to troubleshoot and isolate application performance issues.
Update system and process documentation, produce user guides, ER diagrams, and SOPs as needed - Including Visio Network design drawings.
Perform other duties as assigned.