Senior Business Systems Analyst

PNC•Birmingham, AL

1d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Senior Business Systems Analyst within PNC's Retail Tech organization, you will be based in Birmingham, AL. Ability to communicate clearly with both technical and business teams. Strong analytical, problem solving, and organizational skills. Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications. Participates in identifying, evaluating, and configuring systems that are cost effective and meet business requirements. Monitors client experiences and feedback on the use of business applications; Enhanced system productivity, as needed. Provides senior level consulting services to internal business groups on process improvement projects designed to improve their business results. Analyzes, defines and documents clients requirements, and revises existing systems logic challenges, as necessary. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

University / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Bachelors degree
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Nice To Haves

Application Development
Business Management
Business Systems
Customer Solutions
Design
Group Problem Solving
IT Requirements
Process Improvement Projects
Process Improvements
Release Management
Software Solutions
User Experience (UX) Design

Responsibilities

Participates in analyzing business requirements and production specifications for changes made to technology applications.
Formulates and defines the system scope and objectives, based on user needs and business processes.
Directs business process improvement projects for internal business groups, aiming to improve business results.
Identifies and documents all system constraints, implications and consequences of various proposed system changes.
Provides recommendations for addressing and resolving business issues, for a specific business group.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service