Business Systems Analyst-Senior or Staff

Intermountain Health • SelectHealth - Murray, GA

2d • $40 - $63 • Onsite

About The Position

This role is responsible for performing system analysis, cost analysis, and design for software development/acquisition projects. The business analyst acts as a liaison between business and clinical users and the software development/application team(s). This is a senior-level professional role experienced in all aspects of business systems analysis, encompassing full knowledge required within the software development lifecycle with a focus on business workflow and requirements. The individual typically designs and develops approaches that are implemented by others, functions with minimal oversight and direction, and provides technical guidance to peers.

Requirements

• Bachelor's degree in an information technology related field. Degree must be obtained through an accredited institution. Education is verified. - or - Four years of equivalent information technology, clinical, or healthcare insurance experience.
• Six years experience providing business systems analyst support using formalized industry-accepted BA techniques and methods to provide (for Senior role).
• Three years as an expert user of targeted system(s) in use (for Staff role).
• Three years experience providing business systems analyst support using formalized industry-accepted BA techniques and methods to provide (for Staff role).
• Understands general concepts of business/healthcare environment, types of information used, how the data is produced, consumed, and transformed.
• Demonstrated understanding of general concepts of business/healthcare environment, types of information used, how the data is produced, consumed, and transformed (for Staff role).
• Interact with others requiring the employee to communicate information.
• Operate computers and other IT equipment requiring the ability to move fingers and hands.
• See and read computer monitors and documents.
• Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

Nice To Haves

• Experience consistently delivering an extraordinary customer experience when interacting with peers, end-users and others.
• Experience and knowledgeable in writing SQL statements to query databases.
• Experience in creating wireframes and U/I designs.
• Experience in user stories and writing acceptance criteria in BDD.
• Two or more years of experience in a health insurance setting.
• Knowledge of HIPAA X12 EDI transactions.
• Experience in systems managing Preauthorization and Care Management.

Responsibilities

• Serves as the primary liaison between business stakeholders and the development team, ensuring clear, consistent, and effective communication.
• Effectively conveys advanced technical information both written and verbal to diverse stakeholders at all levels of the organization and vendor partners from executives to end-users.
• Utilizes a variety of elicitation techniques, such as job-shadowing, interviews, workshops, surveys, and document analysis, to gather comprehensive business requirements from stakeholders.
• Oversees the entire requirement lifecycle, ensuring mutual understanding and alignment on systems solutions and that all requirements are accurately documented, validated, and managed.
• Creates clear, concise documentation such as living documentation, gap analysis, requirement specifications, data mapping as well as visual artifacts such as mockups/wireframes, workflows, business process flows, current "as-is" state and future "to-be" state.
• Understands all phases of the Software Development Life Cycle (SDLC) and is knowledgeable and can incorporate different software development methodologies to achieve best outcomes as well as acquires and maintains an advanced understanding of the technical and functional architecture, security and compliance requirements of assigned systems and integration.
• Perform detail troubleshooting and root cause analysis to identify, diagnose, and resolve complex system issues by examining logs and querying backend systems, ensuring system stability and performance by engaging the right resources, stakeholders, or vendor partners.
• Coaches and mentors peers up to and including own level by providing guidance and support on all job essentials, along with leading by example for fostering a culture of collaboration and continuous improvement.

Benefits

• Generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
• PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution.
• The PEAK program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates.
• Caregivers are eligible to participate in PEAK on day 1 of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior