Business Systems Analyst III (Marketing)

Box • Austin, TX

1d • $117,000 - $140,000 • Hybrid

About The Position

Box is looking for a Business Systems Analyst III (Marketing Systems) to join our Enterprise Systems team to own and scale critical Marketing technology platforms, with a primary focus on Iterable and TrustArc. This role partners closely with Marketing Operations teams to deliver scalable, compliant, and data-driven solutions that support Box’s go-to-market strategy. As a BSA III, you will independently drive medium to high-complexity initiatives, act as a subject matter expert for assigned platforms, and serve as a trusted advisor to business stakeholders. You will influence the marketing systems roadmap, balance run-the-business support with strategic initiatives, and ensure solutions align with long-term platform scalability and compliance requirements.

Requirements

• Bachelor’s degree in Computer Science, Engineering, Business, Economics, or a related field
• 3+ years of Business Systems Analyst experience supporting enterprise applications
• Experience with Marketo , including marketing automation, campaign management, and Salesforce integration.
• Strong hands-on experience with Iterable, including campaigns, journeys, segmentation, data ingestion, and integrations
• Experience supporting TrustArc or similar consent and privacy platforms in a marketing or data environment
• Proven experience with SnapLogic, including designing, supporting, or troubleshooting integration pipelines
• Strong SQL skills for data analysis, validation, and issue resolution
• Solid understanding of lifecycle marketing, customer engagement, and marketing automation workflows
• Demonstrated ability to independently own techno-functional deliverables across analysis, design, testing, and deployment
• Strong stakeholder management and communication skills

Nice To Haves

• Experience with additional MarTech, cloud computing or CDP platforms such as GCP, Segment, Marketo.
• Familiarity with event-based tracking, customer data platforms, and downstream analytics
• Experience in a SaaS, B2B, or high-growth technology environmen

Responsibilities

• Serve as the primary BSA owner for Marketing platforms, with deep ownership of Iterable and TrustArc
• Partner with Marketing Operations, to provide consultative guidance on system capabilities, limitations, and best practices
• Independently lead end-to-end delivery of marketing technology initiatives, including discovery, requirements definition, backlog management, UAT coordination, and go-live readiness
• Translate complex marketing, data, and compliance requirements into clear functional specifications and user stories
• Design and support data integrations and pipelines using SnapLogic, collaborating closely with Engineering and Data teams
• Use SQL to analyze data, validate integrations, troubleshoot issues, and support marketing reporting and segmentation needs
• Evaluate current-state processes, perform fit-gap analysis, and recommend scalable, compliant marketing solutions
• Collaborate in an agile delivery model with Enterprise Systems, Engineering, Data, and external vendors to ensure high-quality outcomes
• Manage and prioritize run-the-business work, including enhancements, defects, and operational issues
• Contribute to the Marketing Systems roadmap, providing input on effort estimation, dependencies, and delivery sequencing

Benefits

• equity
• benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level